Assistant Director of Development- Data Services- Hybrid/Remote

This is a partial remote work position, and must be willing to travel to East 42nd Street Office as needed.

Reporting to the Director, Business Intelligence and Analytics, the Assistant Director manages and participates in the fulfillment of approximately 800 ad hoc data requests per year for the Mount Sinai Health System Office of Development. The Assistant Director works closely with the Director of Data & Systems Project Management to advise on and acquire the business requirements for the data and supervises a team of data analysts. The Assistant Director models the highest standards for customer service and is committed to client satisfaction while responding to dynamic business requirements.

Responsibilities

• Supervise and mentor a team of data analysts providing data products and intelligence to clients to facilitate direct mail appeals, event invitations, and other fundraising and marketing initiatives. Participate in the fulfilment and assure the accuracy of these deliverables
• Actively participate in project launch meetings, offer advice on criteria selection based on industry knowledge and analyses of past performance, and comfortably translate data concepts to business needs for non-technical clients.
• Coordinate with our direct mail vendor and mail house to facilitate the data necessary for our direct mail and events programs. Review and approve final data merged samples from the mail house for accuracy.
• Meet with Director of Data & Systems Project Management and team-lead data coordinators to ensure ad-hoc data requests are delivered in a timely manner with the highest accuracy and adhering to the HIPAA opt-out vetting process and infrastructure.
• Identify, prototype, and implement measures to improve departmental processes, automation, and streamlining.
• Create, edit and maintain a suite of business requirement documentation and instruction manuals for our various data products such as self-service reports and dashboards, and the data entry protocols, and checklists within the system applications that the Data and Systems team oversees.
• Perform other duties as assigned by the Director.

Qualifications

• Bachelor's degree, Advanced degree preferred
• 4 years experience with 2-3 years of experience working in a fast-paced nonprofit environment, preferably in a development office
• 2+ years of supervisory experience, preference given to those having with experience managing remote teams
• Cover Letter is Required

This is a partial remote work position, and must be willing to travel to East 42nd Street Office as needed.

Computer Skills:

• Advanced skills in handling and manipulating large datasets in MS Excel or MS Access
• Must have experience writing advanced queries in CRM or reporting platform and SQL. Preference given to candidates proficient with Raiser's Edge and ImportOmatic. Python or R proficiency also preferred.

General Skills

• Proven track record of being highly organized and able to prioritize competing priorities in a fast-paced environment to ensure goals are met in a timely manner
• Demonstrative history of being proactive, taking initiative, resolving problems, and following through on difficult projects
• Proven ability to work independently as well as collaboratively as part of a team
• Must have a strong customer service orientation

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.

EOE Minorities/Women/Disabled/Veterans