Community Outreach Coordinator

The Community Outreach Coordinator will be responsible for engaging the bleeding disorders community through outreach efforts, educational programs, event coordination, and communication initiatives. This role requires a dynamic individual who can effectively manage relationships, coordinate events, and develop engaging content across various platforms. This person will report directly to the Executive Director.

Key Responsibilities

Outreach & Community Engagement

• Conduct outreach to community members through email campaigns (using CRM email systems), phone calls, texts, and social media.
• Maintain relationships with Hemophilia Treatment Centers (HTCs) to ensure awareness of BDFNC’s programs and events, as well as opportunities to partner.
• Coordinate and execute mailings, including newsletters, welcome packets, and event invitations.
• Serve as the primary contact for new BDFNC members, including newly diagnosed individuals and those new to the area.

Communications & Marketing

• Coordinate BDFNC’s newsletter by writing and soliciting articles, managing content, overseeing design/layout, and ensuring timely distribution.
• Manage and create content for BDFNC’s social media channels.
• Oversee website updates, including event registrations, content management, and webpage development.
• Design promotional materials such as flyers, event signage, and other outreach materials.
• Market BDFNC programs and resources to both internal and external stakeholders.

Event Planning & Execution

• Assist in scheduling, selecting topics, and coordinating speakers for community programs and educational webinars.
• Plan and execute community events, including dinners, conferences, retreats, and special programs.
• Handle event logistics, including attendee recruitment, registration, on-site check-in, and post-event follow-up.
• Assist in event communications, including pre/post-event emails, evaluations, and promotional materials.
• Support fundraising events such as the Family Festival & Walk by coordinating volunteers and event logistics.

Volunteer Coordination

• Recruit and manage volunteers for office tasks and larger community events.
• Provide direction and support to volunteers to ensure a meaningful experience.

Program Assessment & Reporting

• Conduct community assessments to identify outreach opportunities and provide insights to the BDFNC team.
• Enter event data into the organization’s database, document suggestions for future programs, and complete wrap-up reports.

Qualifications

• Education: High school diploma required; some college or bachelor’s degree preferred.
• Experience: 5+ years of general office, outreach, or event coordination experience required.
• Bilingual: English/Spanish speaking is preferred.
• Excellent public speaking and communication skills.
• Strong leadership, organizational, and project management skills.
• Ability to work independently while collaborating effectively with a team.
• Cultural awareness and competency in engaging diverse community members.
• Proficiency in CRM systems, email marketing, website management, and social media platforms.
• Successful candidate will be subject to criminal background check.

Additional Requirements

• Ability to lift and transport materials (30 lbs or more).
• Occasional travel required.
• Availability to work evenings and weekends for events as needed.
• Valid driver’s license.