Receptionist

Make the Road New York (MRNY) builds the power of immigrant and working-class communities to achieve dignity and justice through organizing, policy innovation, transformative education, and survival services. Make the Road New York operates community centers in Bushwick, Brooklyn; Jackson Heights, Queens; Port Richmond, Staten Island; Brentwood, Long Island and White Plains, Westchester County. With a membership of 27,000, MRNY tackles the critical issues facing our communities, including workplace justice, tenants’ rights, immigrant rights and civil rights, TGNCIQ justice, public education, health care access, and immigration reform. (TGNCIQ = transgender, gender non-conforming, intersex and queer). MRNY is a newly unionized workplace, currently negotiating its first Collective Bargaining Agreement.

MRNY is a multi-service organization. Our member-led organizing committees -- which work on the issues named above -- implement strategies to combat shared problems, and develop leadership and the capacity for civic participation. We also provide an array of high-quality bilingual services: We offer English for Speakers of Other Languages (ESOL), Spanish-language literacy, computer literacy, citizenship preparation, and in-school and after-school youth programs. We have a robust legal program that offers direct representation across a spectrum of practice areas, including employment law, immigration law, housing and benefits, and TGNCIQ civil rights; we also take on impact litigation as a strategy for achieving broad change. Our health program offers facilitated enrollment into health insurance programs and SNAP benefits, a community health worker home visit program, nutrition education and emergency food pantries, health care navigation, and more."

The Admin Department is responsible for maintaining day to day administrative services in order to help the organization run smoothly. Generally, the Admin Department provides essential administrative support for the whole organization, including keeping and processing files and documents, assisting HR affairs, dealing with meetings, checking attendance, and much more.

Current Opening:

MRNY seeks a patient and caring Receptionist to welcome community members to the Long Island office and provide a wide-range of administrative support to ensure the smooth functioning of MRNY’s operations. This position will work closely with the Office Management and Administrative Team to support MRNY’s day to day operations and the various events that MRNY engages in. The Receptionist is responsible for providing secretarial, clerical and administrative support in an effective and efficient manner. The Receptionist will ensure the safety and security of the office at all times, and demonstrate reliability, professionalism, and confidentiality at all times.

Key Responsibilities but not limited to:

• Responsible for opening and/or closing the office as needed
• Answering phones
• Receiving guests
• Data entry in a timely fashion with attention to detail
• Processing membership dues payments,
• Photocopying
• Faxing and Mail distribution
• Assisting with special events
• Organization and general maintenance in the office
• Help maintain and keep track of all Admin/IT equipment and materials/supplies

Requirements:

• Eligible to work in the U.S
• Required to be fully vaccinated with an FDA approved COVID-19 vaccine prior first day of employment.
• Have experience working in a multi-cultural and multi-ethnic work environment
• Committed to Make the Road New York’s mission
• Must be bilingual English/Spanish
• Must have at least 2 years previous experience working in an office setting or have a strong background in customer service

Job Competencies:

• Have strong writing and speaking skills
• Have strong Computer Skills
• Work well under pressure
• Be a fast learner and a people person

Salary and Benefits:

MRNY offers an excellent benefit package including health insurance, 401K, and generous paid vacation, sick, personal days. The hourly rate for this position is $18.72.

How to Apply:

Please attach cover letter/resume and submit all documents to the Make the Road New York career center.

Make the Road believes that social change is best achieved through grassroots community-based organizing that flows directly from and engages the community demanding the change. As a membership-based organization, we are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, criminal history, or Veteran status. We strongly encourage those from historically excluded groups to apply.