Executive Director

Job description

Organization Overview: Fresh Start Furniture Bank (FSFB) is a mission-driven nonprofit dedicated to providing furniture and essential household items to individuals and families in need, restoring dignity, and supporting community resilience.

Position: Executive Director

Employment Type: FLSA Full-Time Exempt Position

Location: Hudson, MA

Reports to: Board of Directors through the Board Chair

Compensation & Benefits

Salary Range: $90,000 – $120,000 (commensurate with experience)

Benefits:

• Professional development allowance
• Paid time off

Job Summary: The Executive Director (ED) will be Fresh Start Furniture Bank's (FSFB) principal manager responsible for leading the successful execution of the organization’s strategic, operational, and financial goals. This position will lead fundraising efforts, including building and managing a portfolio of active and prospective donors, creating cultivation and solicitation strategies, and securing a target fundraising goal each year.

The Executive Director will lead FSFB with high energy, strong communication skills, integrity, and inspirational leadership. Reporting to the Board of Directors through the Board Chair, the ED will manage staff and consultant(s) and direct the recruitment and retention of volunteers.

Priorities for the initial 18 months are fundraising, analysis, and enhancing volunteer recruitment, training, and retention in concert with FSFB staff members.

General Responsibilities:

Fundraising Goals

• Secure an annual goal of $500,000 in financial support in addition to furniture and other household item donations.
• Foster major gifts ($20,000+) from individuals, foundations, and corporations.
• Grant writing and management.
• Provide timely reports to funders as needed.
• Develop and present compelling narratives and presentations for potential donors.
• Develop diverse, sustainable revenue streams.

Culture, Mission and Strategy:

• Create a supportive, professional, and inclusive organizational structure at all levels.
• Cultivate effective board member relationships.
• Provide the Board of Directors with timely communication and reports.
• Engage the Board of Directors actively with fundraising, community involvement, policy development and approval, and the recruitment of new board members
• Participate in the development and management of a strategic plan, board member orientation, and training as needed.
• Work with the Board of Directors, or committees, on special projects as requested.
• Ensure that program services and funding relationships meet or exceed strategic goals and objectives.

Programs and Operations:

• Plan and direct the organization’s programs and operations, including the development and monthly reporting of relevant operational reports and metrics.
• Review, revise, and/or develop and propose policies and procedures needed to ensure the smooth operation of the FSFB store and programs.
• Direct the recruitment, training, and retention of volunteers, including strategies to attract high school and college students, assess performance, recognize and appreciate volunteers, ensure adequate volunteer levels, and effectively manage volunteer conflicts.
• Oversee the management of the physical warehouse location, equipment, and vehicles, including repairs and maintenance.
• Oversee inventory management.

Personnel Management:

• Supervise part-time staff (currently, Operations Manager and Volunteer Coordinator) and a contract grant writer and bookkeeper.
• Analyze and make recommendations regarding staffing functions and needs.
• Implement a performance management process, including annual performance reviews.
• Recruit, hire, and manage organizational staff.

Communication:

• Interface with social media teams to promote fundraising events and advance the FSFB programs and brand.
• Analyze, capture, and communicate fundraising and programmatic metrics, variances, and performance trends.
• Support marketing and communication strategies.

Financial Management

• Develop and submit a proposed annual budget to the Board of Directors for review and approval.
• Prepare and present monthly financial statements to the Board of Directors to maintain the organization’s fiscal integrity.
• Prepare documents needed to file the IRS 990, Massachusetts Form PC, and/or other tax returns on time.
• Prepare documents needed for annual outside financial audit or review
• Ensure compliance with all state and federal 501(c)3 regulations and reporting requirements.
• Review, develop, and implement inventory and accounting policies and procedures as needed.

Required Experience

• Minimum 5 years of nonprofit or operational management experience.
• Proven track record in fundraising and grant acquisition.
• Demonstrated leadership in volunteer or nonprofit environments.
• Strong financial management skills.
• Strong PC skills and proficiency in:
• Microsoft Office Suite
• QuickBooks
• Database query writing (MS Access or SQL)
• Grant management software

Desirable skills:

• Nonprofit leadership certification.
• Bilingual capabilities (Spanish/Portuguese).
• Degree in nonprofit management, business administration, or related field.
• Experience with inventory management systems.
• Social media and digital marketing knowledge.
• Experience managing large groups (20 or more) of employees or volunteers in retail, mfg, or volunteer groups.
• Effectiveness in organizational management with the ability to coach, staff, manage, and develop a team with a core set of strategic objectives.

Key Competencies

• Passion for community service.
• Excellent and persuasive written and verbal communication abilities, with a proven ability to positively influence behavior towards a positive outcome.
• Strategic thinking.
• Ethical leadership.
• Adaptability.
• Positive, service-oriented attitude.
• High level of integrity.
• Self-motivated with the ability to work independently and within a team environment.

Work Expectations:

• Full-time position.
• Flexible work schedule - onsite and remote work.
• Onsite Store Hours M/Tu/Th/Sat (8:30-12:30) as needed
• Some evening and weekend work is required, including:

o One Saturday/month (8:15-12:30)

o Night/weekend Fundraising events and Board Meetings.

o Reliable transportation and a valid driver’s license.

Application Process:

Interested candidates should email - jobs@freshstartfurniturebank.org:

• Cover letter
• Comprehensive resume
• Three professional references
• Salary expectations

Equal Opportunity Employer: Fresh Start Furniture Bank is committed to creating a diverse, inclusive, and equitable environment and does not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.