Program Coordinator

Program Coordinator – End Hep C SF

End Hep C SF (EHCSF) is a multi-sector collective impact initiative working toward the elimination of hepatitis C in San Francisco. Launched in 2016, EHCSF leverages evidence-based practices, community wisdom, and innovative resource-sharing to achieve its goals. With over 150 members representing 38 organizations, the initiative is both privately and publicly funded.

EHCSF is guided by a Coordinating Committee and four topic-specific work groups that recommend action steps to the Coordinating Committee. These workgroups – Community Research & Data Stewardship; Policy & Advocacy; Prevention, Testing & Linkage; and Treatment Access – include individuals with lived experience of hepatitis C, healthcare and social service providers, community advocates, health department representatives, and other stakeholders. An Executive Advisory Council and input from the community further guide these groups to ensure inclusive and responsive decision-making.

Position Overview

End Hep C SF (EHCSF) seeks a highly organized, detail-oriented, and proactive Program Coordinator to support the initiative’s administrative, communication, and engagement efforts. This is a full time (40 hours per week) position provided by EHCSF’s fiscal sponsor, the San Francisco Public Health Foundation. This position reports to the EHCSF Strategic Director and works collaboratively with initiative partners. This role is mostly remote, but requires occasional in-person participation at events and meetings in San Francisco (approximately 30 days per year).

The ideal candidate is self-directed, meticulous, and skilled at managing multiple priorities while collaborating with a broad network of partners. They will have strong time management skills and the ability to work independently while staying connected to team goals. They should be proactive in seeking guidance and clarifying priorities to ensure alignment with the initiative’s work and continuous growth in the role.

This position is well-suited for someone who enjoys a mix of administrative support and community engagement, including working with people living with hepatitis C and people who use drugs. The ideal candidate enjoys engaging with diverse communities in a compassionate, non-judgmental manner, and thrives in a collaborative, mission-driven environment.

Key Responsibilities

Administrative & Operations Support

• Manage scheduling for leadership, workgroups, and community meetings, ensuring timely reminders and follow-ups.
• Take and distribute meeting notes, tracking action items and follow-ups for workgroups and leadership.
• Maintain an organized digital filing system for documents, reports, photographs, and meeting records.
• Track deadlines, requests, and key action items, ensuring alignment with initiative priorities.
• Support event and meeting logistics, including coordinating virtual events, catering, and handling administrative details.

Communication & Coordination

• Draft and distribute email updates, announcements, and reminders to initiative partners.
• Maintain contact lists, stakeholder databases, and event calendars, ensuring they are well-organized and up to date.
• Assist with website and social media updates by coordinating with team members to ensure consistent messaging.

Data Entry & Reporting

• Collect and input data related to initiative activities, ensuring accuracy and confidentiality.
• Assist with grant reporting, including gathering documentation and compiling assets for progress updates.
• Draft and summarize key program activities for funders, partners, and internal leadership, ensuring clear and accurate reporting.

Financial & Resource Management

• Process invoices, track expenses, and assist with funding-related administrative tasks with the Strategic Director and fiscal sponsor.
• Manage gift card distribution and honoraria, including tracking disbursements, maintaining documentation, and ensuring compliance with financial guidelines.
• Track project budgets and expenditures for accuracy, identifying discrepancies and coordinating with the Strategic Director for adjustments and approvals.
• Manage inventory of program materials and supplies, placing orders as needed.
• Ensure compliance with budget and spending guidelines, including funding restrictions and approval processes.

Event & Community Engagement Support

Virtual Events

• Manage RSVPs, calendar invites, and Zoom logistics, ensuring attendance is tracked and recorded.
• Provide basic technical support during virtual meetings, including managing breakout rooms, screen sharing, and recording.

In-Person Events

• Ensure presenter slides are received in advance, and set up sign-in sheets, materials, and welcome attendees.
• Arrange food orders, venue logistics, and material distribution for in-person meetings and events.

Community Engagement & Follow-Up

• Support the End Hep C SF Community Navigator Program by sending reminders, reserving rooms, and coordinating logistics for program activities.
• Track and document community partner interactions, including sending follow-up communications, reminders, and thank-you messages.
• Build and maintain relationships with community partners, supporting alignment and collaboration.

Required Skills & Experience

• Bachelor's degree and a minimum of three years’ work experience in an administrative role within a professional setting, or, in lieu of a degree, a minimum of six years of relevant work experience.
• Strong independent work ethic – ability to manage tasks with minimal oversight, stay on top of priorities, and proactively seek clarification when needed.
• Excellent time management and organizational skills – ability to balance multiple projects, meet deadlines, and track progress effectively.
• Proactive communication skills – comfort in reaching out to team members and external partners to gather information and move tasks forward.
• Attention to detail – ability to track deadlines, organize materials, and ensure accurate documentation.
• Community engagement and relationship-building skills – experience working with diverse stakeholders in public health, nonprofit, or advocacy settings.
• Strong written and verbal communication skills – experience drafting professional emails, reports, or outreach materials.
• Experience with remote collaboration tools – proficiency in Microsoft Office (Word, Excel, Powerpoint), Google Suite (Docs, Sheets, Drive, Calendar) and virtual meeting platforms (Zoom, Teams, etc.).
• Experience assisting with website maintenance and basic design support, such as updating content, formatting pages, or creating visual assets using Canva or similar tools.

Preferred Skills & Experience

• Demonstrated commitment to public health, harm reduction, or hepatitis C elimination, with experience in community-based initiatives or advocacy.
• Experience supporting coalition-based or multi-stakeholder initiatives, particularly in public health or social services.
• Familiarity with health equity frameworks, including working with communities impacted by health disparities.
• Experience in outreach, community engagement, or event coordination, particularly in public health or harm reduction settings.
• Strong communication skills, including the ability to support drafting and editing educational materials, outreach content, or reports for diverse audiences in collaboration with team members.
• Experience using Canva or similar design tools to create flyers, event materials, or basic visual content.
• Experience updating and maintaining social media and website content in collaboration with a team.
• Comfort with data entry and reporting, ensuring accuracy in documenting program activities and outcomes.

Work Environment & Schedule

• This is a mostly remote position, but the Program Coordinator will be required to attend and provide logistical support for in-person events and meetings in San Francisco, approximately 2-3 times per month (approximately 30 days per year). These may include community outreach events, workgroup meetings, and partner convenings.
• The role requires a balance of independent work and collaboration, with regular virtual check-ins and team coordination. Candidates should be comfortable managing tasks remotely while ensuring strong communication and alignment with initiative goals.
• Occasional evening or weekend hours may be needed for community events, with advance notice provided.

Accessibility & Physical Requirements

• End Hep C SF is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.
• Physical Requirements: This role requires the ability to perform routine bending, stooping, twisting, and reaching, as well as sitting or standing for extended periods during meetings or events.