Product Designer (Contractor)

About TalkingPoints

TalkingPoints is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools. We’re building a one-of-a-kind product in the market, a multilingual family engagement platform that connects families and teachers using human and artificial intelligence powered, two-way translated messages and personalized supports — eliminating language, time limitations, and know-how as barriers to school/family connection.

Millions of teachers and families are using TalkingPoints in their classrooms, schools and districts across the U.S. TalkingPoints works with key school district partners such as Seattle Public Schools, Boston Public Schools, Buffalo Public School, Wake County and NYC DOE. We have won awards from NYU, MIT, Google, Forbes and are backed by Google, Eric Schmidt, AT&T, Cisco, and Stanford University to name a few.

TalkingPoints is at a critical inflection point in the organization's growth. We continue to see exponential growth in both our user base and our own internal structure. It's an important time to join our team and build on our momentum and ability to support students and families during this critical time in which education equity gaps are more concerning than ever. Learn more.

Diversity: we celebrate it, we support it, and we thrive on it!

The Opportunity

TalkingPoints is looking for a mid-level Product Designer to deliver excellent product designs for TalkingPoints applications, support with user research and collaborate with the Solutions Incubator team to generate rapid designs for new concept testing. This role will report to the Head of Product and will work closely with our Product and Solutions Incubator teams to develop new features and experiences that help support improved attendance, family engagement, and student outcomes.

This is an ideal opportunity for a passionate and mission-driven designer who is eager to make a tangible impact in the education sector. In this role, you will:

• Deliver high quality feature designs at a fast pace, collaborating with product and engineering to execute on the product roadmap
• Translate feature requirements into UX designs, creating elegant and simple solutions to complex challenges
• Collaborate with other designers to deliver a holistic UX for all TalkingPoints applications
• Conduct user research to inform product design

Who You Are

• You have 3+ years experience designing K12 EdTech products.
• Designing UX in both mobile and web applications
• Utilizing design systems and components for efficiency and consistency
• Interviewing customers and conducting user research
• Using Figma to create wireframes, prototypes, and high fidelity mock-ups
• Collaborating with cross-functional teams that deliver quality products
• Enjoy identifying and solving problems
• Prone to action
• Highly collaborative
• Self starter with an entrepreneurial spirit
• Curiosity for technology
• Excellent oral and written communication skills

Nice to Haves:

• Experience with U.S.-based K-12 education systems
• Experience in or empathy with communities we serve (e.g., underserved populations, education, immigration, bilingual and/or multicultural environments)

This role will be a 5-month contract position working 40 hours/week with an hourly rate of $60 - $65 depending on experience. This is a temporary position covering for an employee on parental leave, expected to last from mid-May to the end of October.

Overall Fit With Our Org Culture - We Look for Team Members Who Are:

• User and mission-oriented: we are devoted to our mission with empathy towards the communities we serve.
• All-in together: we go above and beyond the job description, working together as a team.
• Agile & action-oriented: we get things done, knowing that our progress is urgent to our communities.
• Always Learning: we are always learning, with a growth mindset, to reach our full potential.
• Boldly Courageous: we take risks in order to achieve big things.
• Resourceful: we are creative, solution-oriented, and scrappy.