Human Resources and Office Manager

The Immigration Center for Women and Children (ICWC) seeks a full-time Human Resources and Office Manager who will be based in its Los Angeles office. ICWC is a non-profit legal organization providing free and affordable immigration services to underrepresented women and children in California and Nevada. ICWC strives to provide security and stability for children who are abused, abandoned, or neglected and for immigrants who are survivors of domestic violence, sexual assault, or other violent crimes. ICWC works with federal immigration laws that allow survivors to apply for work authorization, lawful permanent residency, and citizenship.

ICWC’s team is recognized nationally for its humanitarian immigration law expertise and for the exceptional legal services it provides to immigrants who are survivors of trauma. To date, ICWC has served more than 70,000 individuals. More information about ICWC is available at www.icwclaw.org.

Duties and Responsibilities: 

Under the supervision of the Executive Director, the Human Resources and Office Manager will be responsible for assisting with human resources and administrative tasks as needed. This position will be the primary HR role for the organization with responsibility for employee engagement, performance management, compliance, recruitment, benefits administration, as well as a range of administrative functions as the Office Manager of the Los Angeles office. This position has been created to provide additional administrative capacity for a growing team. The successful candidate must be highly organized, energetic, and flexible to handle multiple assignments in a dynamic environment where immigration policies and funding sources are regularly shifting.

HR Responsibilities:

• Collaborate with the Finance Manager and the San Francisco Office Manager to conduct onboarding, offboarding, and semi-monthly payroll duties
• Administer employee benefits program and respond to employee inquiries as needed
• Design, update, and communicate organizational policies (including Employee Handbook)
• Respond to employee inquiries regarding HR policies, address employee concerns, and promote a positive workplace culture
• Communicate and clarify job responsibilities and performance expectations, including maintaining current job descriptions, and managing employee performance review processes
• Work to improve employee engagement and culture by recognizing employee birthdays and anniversaries, organizing lunches and holiday activities, and soliciting and incorporating feedback from staff
• Perform recruitment activities, including job posting, resume review, and interview coordination
• Maintain compliance with state and federal employment regulations, such as minimum wage, overtime pay, and paid family leave

Office Manager Responsibilities

• Provide on-site facilities management for the Los Angeles office, including identifying areas that require maintenance, ensuring employee workspaces are properly equipped, and coordinating office moves
• Liaise with IT Consultants to monitor technological needs and to ensure technology is being effectively utilized to share data and facilitate processes
• Assist Finance Manager with Accounts Payable

Qualifications: 

• A minimum of 3 years of relevant experience in HR and office management
• Excellent communication, interpersonal skills, and organizational ability
• Ability to work with and maintain highly confidential information
• Knowledge of principles and practices of Human Resources administration
• Experience with ADP or similar payroll systems
• Possess initiative and self-direction

 Personal Characteristics:

The ideal candidate will have a demonstrated commitment to civil liberties and/or immigrants’ rights. The Human Resources and Office Manager will enjoy working with a diverse staff in a mission-driven environment. They will thrive overseeing the varied and multi-faceted responsibilities of the position. The new Human Resources and Office Manager will be an effective communicator who enjoys continuous improvement. Join a diverse and inclusive team that genuinely values and respects each individual's contributions. Experience a supportive work environment that prioritizes work-life balance and promotes overall employee well-being.

To apply - please attach (1) your resume and (2) a cover letter addressed to Executive Director, Suzanne McCormick at suzanne@icwclaw.org