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Tech Internship – IT Support Intern

A Better Chance, Inc.
On-site, Work must be performed in or near New York, NY
Apply

    • Details

    Start Date:
    May 1, 2025
    End Date:
    October 31, 2025
    Application Deadline:
    April 30, 2025
    Payment:
    Stipend
    Stipend / Wage:
    up to $6000
    Hours Per Week:
    approximately 15 hours per week

    Description

    We’re looking for an IT Support Intern to assist our team in troubleshooting software and hardware-related issues. This is a great opportunity to gain hands-on experience in IT support, learn from experienced professionals, and develop the skills needed for a career in technology.

    Responsibilities:

      • Assist in diagnosing and troubleshooting hardware, software, and network-related issues.
      • Provide technical support to employees via email, chat, or in-person assistance.
      • Help with the setup and configuration of new computers, printers, and mobile devices.
      • Support IT staff in maintaining system updates, security patches, and software installations.
      • Document technical issues, resolutions, and common troubleshooting steps for future reference.
      • Assist in inventory management of IT assets, including tracking equipment and software licenses.

    What We’re Looking For:

      • Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
      • Basic knowledge of operating systems (Windows, macOS, Linux) and common software applications.
      • Familiarity with troubleshooting hardware components, network connectivity, and system configurations.
      • Strong problem-solving skills and attention to detail.
      • Excellent communication skills and a customer service mindset.

    What You’ll Gain:

      • Hands-on experience in IT support and troubleshooting.
      • Exposure to enterprise IT tools and best practices.
      • Mentorship from experienced IT professionals.

    We’re looking for an IT Support Intern to assist our team in troubleshooting software and hardware-related issues. This is a great opportunity to gain hands-on experience in IT support, learn from experienced professionals, and develop the skills needed for a career in technology.

    Responsibilities:

      • Assist in diagnosing and troubleshooting hardware, software, and network-related issues.
      • Provide technical support to employees via email, chat, or in-person assistance.
      • Help with the setup and configuration of new computers, printers, and mobile devices.
      • Support IT staff in maintaining system updates, security patches, and software installations.
      • Document technical issues, resolutions, and common troubleshooting steps for future reference.
      • Assist in inventory management of IT assets, including tracking equipment and software licenses.

    What We’re Looking For:

      • Currently pursuing or recently completed a degree in Information Technology, Computer…

    Benefits

    • Free In-office snacks and lunch stipend
    • Access to professional development and training opportunities
    • The opportunity to work with and learn from talented, smart, and passionate professionals
    • Free In-office snacks and lunch stipend
    • Access to professional development and training opportunities
    • The opportunity to work with and learn from talented, smart, and passionate professionals

    Location

    On-site
    253 West 35th Street, New York, NY 10001, United States
    15th Floor

    Apply to This Internship

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