Account Representative

Are you an exceptional relationship-builder? Do you want to help support the nonprofit sector?

About Us: At Careers In Nonprofits, we are a world-class staffing firm dedicated exclusively to the nonprofit sector. With offices NYC, DC, Chicago and San Francisco, we celebrate diversity and are committed to creating an inclusive work environment. Our culture revolves around entrepreneurship, servant leadership, accountability, and top-notch service. Embracing our #ILoveMyJob mission, we empower our team to thrive, valuing individual contributions and diverse perspectives.

POSITION: Account Representative

LOCATION: Washington, DC (Hybrid – 3 days in-office/2 remote)

SCHEDULE: 8:30AM-5:30PM

REPORTS TO: Director of Talent Acquisition

SALARY: $48,000 - $50,000 plus uncapped commission

Is This Your Dream Job? The Account Representative will take ownership over cultivating relationships with our existing book of clients and expanding our reach to new clients through face to face meetings, cold calls and networking. This individual needs to possess a high level of customer service skills and be diligent and fearless in their relentless efforts to get in front of potential clients and help them understand how our services can help them hire better talent, faster. Once you have a job order in front of you, you will partner closely with our team of local Recruiters to hand each search off, ensuring exceptional knowledge transfer, collaboration and service to our clients. This role caters to individuals with a background in sales who thrive in dynamic environments, set and achieve goals, have a growth-mindset and natural business acumen. Exposure to or passion for the nonprofit sector is a plus.

Compensation: Our compensation structure is designed to motivate and reward performance. We provide an uncapped commission structure, with graduated tiers that translate to higher earnings based on meeting and exceeding established goals. At goal, total compensation for year 1 is targeted at $60,000. Each year with us should result is continued growth in compensation based on growth in your book of business that translates to higher commission earnings.

Our Ideal Candidate:

• 1-2 years of experience in fundraising, sales or membership required
• Bachelor's degree preferred
• Nonprofit exposure a plus
• Exceptional written and verbal communication skills
• Highly proficient with MS Office Suite and able to take notes on calls in real time
• Self-starter and solution-focused
• Experience working in a fast-paced or production based environment preferred
• Accountable, reliable and not afraid to ask questions
• Able to work in-office 3 days/week (Tues-Thurs)

Responsibilities:

• Engage with and foster relationships with existing book of clients in DC area to create repeat business and grow our partnerships
• Conduct cold sales calls daily and discuss our services with new potential clients, send follow-up emails as needed
• Open 4+ highly qualified job orders per week for our Recruiters to fill
• Enter all client information and notes from client conversations into our CRM/ATS
• As roles open, share all notes and pertinent information with the Recruiter leading the search, ensuring a clear transfer of knowledge and follow-up plan
• Independently follow up with clients inquiring on our website or through our main phone line with a high sense of urgency
• As needed, support the Recruiter in resolving client-related issues, questions or concerns as it relates to open searches or filled roles
• Visits client organizations, tours their place of business, learning more about their culture and how we can make exceptional matches for them
• As requested, completed RFP's and RFI's for nonprofits seeking to learn more about our services
• Self-reflect with your Manager on what makes a highly placeable job, consistently tweaking your efforts, language and output to improve viability and qualification of job orders consistently
• Track client engagement, market trends and objections, sharing those observations on the market with your Manager and brainstorming ways to get ahead of potential challenges

We’d love to hear from you.

If this sounds like the job for you, we would love to help make that happen. Please email your resume and cover letter to nhpedersen@cnpstaffing.com.

For more information about PNP Staffing Group and Careers In Nonprofits and our other available opportunities and workshops, please visit our websites at www.pnpstaffinggroup.com or www.careersinnonprofits.com

Careers In Nonprofits is an equal opportunity employer. Empowered by the #ILoveMyJob mission, we celebrate diversity and are committed to creating an inclusive work environment within the nonprofit sector.

Due to the high volume of applications we receive, we regretfully can only respond to those candidates who best meet the requirements of a specific position or whose backgrounds are generally applicable to our client base. Please rest assured that we retain all candidate information for possible future matches, even if you do not hear from us in regard to your application in response to this ad.