Marketing Operations Coordinator

Role: Marketing Operations Coordinator

Department: Marketing Team

Location: Hybrid In-person/Remote - Bellingham, Washington

Employment type: Full-time/ non-exempt

Professional Level: Coordinator

Salary Range: $24 - $28/hour, depending on experience

About the Marketing Team

Our Marketing and Communication team’s primary obligation is to tell the Non-GMO Project story by guiding, managing, and building our external messaging and communications. We have an eye for beautiful design and a knack for weaving together language and science to tell our unique story. We identify opportunities to expand our reach and build the non-GMO food supply through creating awareness, garnering support, and educating consumers. If you’re interested in working with a team of outside-the-box thinkers, agile creators, and ingenuitive storytellers, this team is for you!

About the Non-GMO Project

We are passionate about what we’re doing as an organization and about who we are being and becoming through our everyday actions. We endeavor to be open-hearted collaborators, creatively and intelligently impacting the world we live in with our individual and collective choices.

The Non-GMO Project is a non-profit organization offering rigorous product verification and trustworthy education that empowers people to care for themselves, the planet and future generations. The work culture at the Project is informed by our values. We believe in the power of our individual and collective choices and care not only about what we’re doing as an organization but also who we are being and becoming through our everyday actions. From the choices we make to how we treat each other, we are shaping the world we live in together.

As an equal opportunity employer, the Non-GMO Project embraces the pursuit of justice, equity, diversity and inclusion in all aspects of our work as critical to our mission. We do not discriminate against any employee or applicant on the basis of race, national origin, color, gender (including gender identity), sex, sexual orientation, pregnancy, family, marital or parental status, religious affiliation, creed, the presence of any physical, mental or sensory impairment, immigrant status, age, personal appearance, veteran status or any other protected class in accordance with all applicable federal, state and local laws. We collectively uphold this commitment. We celebrate our inclusive work environment and welcome members of all backgrounds to apply.

What We’re Looking For

We are looking for a motivated and thoughtful Marketing Operations Coordinator to join our team. In this role, you’ll work with the Marketing team to support communication and education around the GMO issue, the belief that food should nourish life, and the holistic mission and values of the Non-GMO Project. The Marketing Operations Coordinator will support email marketing campaigns, coordinate physical media, handle communication and planning tasks for events and campaigns, and help maintain the integrity and activation of several databases. We are looking for a teammate who can use their creative thinking and ongoing learning to contribute to our marketing work. This role will report directly to the Marketing and Mission Education Manager and will work with the Marketing team to advance our marketing and education efforts through innovative and collaborative work.

Areas of Responsibility

Email Marketing

• Coordinate, execute, and deploy campaigns across email channels
• Ensure messages align with the specifications and visual identity of the organization
• Organize and develop organizational systems for produced media
• Assist external contractors in campaign delivery

Database Maintenance

• Support the maintenance, integrity, and security of several databases
• Produce thoughtful reporting in relation to campaigns and org-wide goals
• Contribute to analysis, coordination, and planning by applying knowledge of org processes and systems (developed throughout onboarding and time with the organization)

Event Coordination

• Support the execution of events such as virtual webinars, giveaways, and trade shows
• Identify and coordinate logistics, establish contacts, and maintain schedules
• Maintain inventory of digital and physical sales support materials; distribute and restock materials as needed, including through self-scheduled office and other site visits

Communication

• Answer phone queries in alignment with the organization’s knowledge and style
• Collaborate and provide additional support services as needed for the Marketing team
• Help activate the Butterfly Brand through creative, brand-aligned, and compelling B2B/B2C marketing

Who You Are

• Comfortable working in a mission-driven organization committed to personal and organizational growth
• Able to understand and discuss aspects of the Non-GMO Project’s values, programs, and systems (as they are learned over time)
• Motivated to learn by asking questions, practicing, and testing ideas
• Outstanding organization skill and attention to detail
• Confident communicator with good written and oral communication skills
• Able to work independently and as part of a supportive and developmental team
• Able to communicate questions, needs for clarification, and time-management needs with others in in-person and virtual work scenarios
• Self-motivated and willing to contribute your unique offerings to projects
• Committed and engaged with issues of social justice, diversity, equity, and inclusiveness
• Able to visit the Non-GMO Project office in Bellingham Washington and other sites necessary for content coordination (such as a post or print office) approximately 1-3 times monthly on a flexible schedule
• Legally authorized to work in the U.S.

Experience You Bring

We place a high value on lived experience coupled with professional experience.

• Associate or undergraduate degree in Marketing, Communications, or related field OR equivalent work experience
• 3-5 years of experience in marketing operations, digital marketing, or related coordination roles
• Demonstrated proficiency with CRM systems, email marketing platforms, and campaign management tools
• Strong experience with database management and reporting
• Proven track record of successfully executing email marketing campaigns
• Proficient in Google Suite, Microsoft Office, and template-based design software (Canva, Adobe Express, etc.)
• Experience coordinating events, webinars, and trade shows
• Strong analytical skills with the ability to translate data into actionable insights
• Excellent project management abilities with experience coordinating cross-functional initiatives
• Demonstrated attention to detail and outstanding organizational skills
• Exceptional written and verbal communication abilities
• Experience maintaining brand consistency across multiple channels
• Knowledge of marketing automation and workflow optimization
• Understanding of or interest in food systems, natural products industry, or sustainability practices (preferred)
• Ability to work both independently and collaboratively in a mission-driven environment

Current Benefit Package

• Health, vision, and dental insurance includes a wide range of medical insurance options to choose from. The Project contributes a flat rate ($450) towards employee premiums which covers the base-level HSA medical plan in full. Employees have the option to opt into more robust plans at a slightly higher premium.
• Paid time off: 10 paid holidays, your birthday, 8 care days, and paid vacation starting at 10 days a year
• Annual training & development budget
• 401k Retirement Option and a 3% company match
• Annual Variable Pay (per person bonus)
• $500/year work from home benefit
• Flexible schedule and remote-first work arrangements (office based in Bellingham, WA)
• 36 hour workweek
• Engage in meaningful, mission-oriented work in a values focused work environment

About Your Application

To apply, please submit a cover letter and resume. Your cover letter should address your interest in working with the Non-GMO Project and any particular skills or strengths you feel would qualify you for this role. We are committed to reviewing your application and hold ourselves accountable to creating an equitable process for each candidate. To learn more about our organization, please visit our website (www.nongmoproject.org).

Reasonable Accommodations

If you’re a qualified individual with a disability and need assistance applying online, please reach out to accommodations@nongmoproject.org.