Management Analyst, Park Division

The Presidio Trust is seeking a Management Analyst for our Park Division who will support the Customer and Staff Support Department. The Presidio Trust is an innovative federal agency that stewards and shares the history, beauty, and wonder of the Presidio for everyone to enjoy forever. The ancestral homeland of the Ramaytush Ohlone, the Presidio was once a military post under three flags. Today, it is a surprising national park site spanning 1,500 acres at the Golden Gate. Its rare natural habits, inspiring views, and world-class trails are a local and global attraction. It is among the most biologically diverse parks in America and a popular destination with beaches, museums, restaurants, hotels, homes, and offices.

Reporting to the Customer & Staff Support Center Manager, the Management Analyst plays a key role in evaluating the effectiveness of park operations and ensuring that maintenance and renewal programs are data-driven, well-planned, and aligned with organizational goals. The role is responsible for analyzing performance metrics, identifying opportunities for process improvements, and making actionable recommendations that enhance the efficiency and effectiveness of the Park Division’s functions. These functions include forestry, landscape, natural resources, utilities, and park maintenance. The Management Analyst will collaborate with cross-functional teams to develop and implement strategies that improve procedures as well as optimize maintenance scheduling, resource utilization, and service delivery.

This is a full-time position with benefits and a starting at a starting pay range of $95,732 to $109,255. The starting base salary is dependent on the experience and qualifications of the candidate. Applications received by December 11, 2024, will receive first consideration.

Responsibilities

• Program Evaluation and Performance Analysis:
  • Evaluate the performance of park maintenance and renewal programs using data and key performance indicators (KPIs).
  • Conduct data-driven assessments to identify areas for improvement in park operations and maintenance activities.
  • Analyze trends, costs, and resource allocation to recommend adjustments for optimal program performance.
  • Perform Presidio Asset Replacement Tracking System (VFA) and Maintenance Management System (Yardi) updates using the provided Extract, Transform & Load (ETL) files. Conducts Quality Assurance and Quality Control (QA/QC) on data in systems.
• Maintenance and Renewal Planning:
  • Develop and implement planned, data-driven maintenance and renewal programs for park assets and infrastructure, including parks, utilities, and landscape features.
  • Collaborate with teams to prioritize tasks based on data and long-term strategic goals for the division.
  • Collaborate with management to assist in the execution of each phase of the Maintenance Management Plan aimed at maintaining and renewing assets, ensuring that park maintenance and renewal efforts are planned and executed within budget and schedule parameters and the park stays in a constant state of good repair. This is achieved by meeting with Subject Matter Experts (SMEs) to confirm that all tasks are validated, condition assessments are completed, and schedules are met.
• Process Improvement and Recommendations:
  • Identify inefficiencies in park maintenance procedures and recommend solutions to streamline operations.
  • Work with park division teams (forestry, landscape, natural resources, utilities, and park maintenance) to implement process improvements.
  • Develop and facilitate the use of performance metrics to ensure effective decision-making and continuous improvement.
• Cross-Functional Collaboration:
  • Support departments by scheduling work orders based on available labor and work order priority.
  • Assist with the preparation of survey forms, production/asset reports, update maintenance and renewal procedures, according to organizational policy.
  • Provide backup support to the (WOSC) Work Order Service Center by posting recurring work orders using the Maintenance Management System (Yardi).
  • Coordinate with the different park division teams to ensure alignment of maintenance and renewal plans with overall park division goals.
  • Collaborate on the identification of problems, such as resource constraints, that may affect park operations and propose solutions.
  • Support the development of cross-departmental strategies to enhance park sustainability, including natural resource management and utility optimization.
• Data Management and Reporting:
  • Gather and analyze data related to park operations, maintenance needs, and resource allocation.
  • Prepare detailed reports and presentations on program performance, highlighting findings, issues, and improvement opportunities.
  • Provide regular updates to park management and other stakeholders on the status of planned maintenance and renewal initiatives.
• Strategic Planning Support:
  • Contribute to long-term strategic planning for the Park Division, ensuring that park renewal and maintenance efforts are in alignment with broader organizational objectives.
  • Support the budgeting process by providing data-driven insights into resource needs and prioritization of maintenance tasks.
  • Assist management with annual planning tasks related to; Annual Operating Procedure (AOP) by providing work order history and pipeline data, Key Performance Indicator (KPI) by providing trends and report history and make recommendations, Project Development Application Process (PDAP) by gathering stakeholder and requirement data.
• Problem Solving and Issue Resolution:
  • Assess key operational challenges faced by the Park Division and provide actionable recommendations for resolving issues.
  • Use data and performance feedback to address problems related to resource allocation, team coordination, or park infrastructure.

Required Qualifications

• Bachelor's degree in Public Administration, Environmental Science, Urban Planning, or a related field.
• Minimum of 5 years of experience in management analysis, operations analysis, or a related role, preferably within parks, urban planning, or public works.
• Strong analytical and problem-solving abilities with experience in data analysis and process improvement.
• Knowledge of park management, forestry, landscaping, natural resources, or utilities is preferred.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word), and familiarity with data analysis software (e.g., Tableau, GIS tools) is a plus.
• Excellent communication skills, with the ability to present complex information clearly to both technical and non-technical stakeholders.
• Ability to work independently and as part of a cross-functional team.
• A CA Driver’s License

Desired Qualifications

• Knowledge of public works operations, such as construction, planning, design management, maintenance.
• Knowledge of and/or work experience in Urban Design
• Knowledge of materials, tools and equipment used for forestry, landscape, natural resources, utilities maintenance to develop work estimates and schedules.
• Ability to think, plan and forecast over a one to two-year span.
• Ability to organize and manage multiple high priority tasks.
• Ability to evaluate data and trends and make suggestions for improvement.
• In-depth knowledge of Computerized Maintenance Management System (CMMS) and Capital Renewal Systems.
• Strong analytical, planning, organizational and time management skills.
• Excellent interpersonal and customer service skills are needed to clearly and effectively communicate both verbally and in writing to key stakeholders and management.
• Computer proficiency in Miro Board, Smartsheets, Power BI, GIS, Oracle, Yardi and VFA experience is a plus but not mandatory.

Background Check

This position is subject to an employment background check which shall consist of a review of applicable county, state and Federal criminal and civil records, state bankruptcy indexes, driver’s license, education, and employment history. An individual’s granting of a background check and resulting report is voluntary. However, employment is contingent upon the successful completion of an employment background check. The Presidio Trust may refuse to hire an individual, may rescind an offer of employment to an individual, or may review and terminate the employment of a current employee not successfully completing the background check. The Presidio Trust follows the Fair Chance Act. To learn more, visit www.presidio.gov/about/presidio-trust/the-fair-chance-act.

The Presidio Trust is an equal opportunity employer, offering a competitive benefits package. Guided by our values of service, inclusiveness, stewardship, responsibility, and sustainability, we are committed to embedding diversity, equity, inclusion, and accessibility into all elements of our work. To learn more, visit www.presidio.gov/about/presidio-trust/careers.