Rackets Investigator/Hotline Operator

Rackets Investigator/Hotline Operator

The Office of the Queens County District Attorney (QDA) is seeking candidates for Hotline Operator positions within QDA’s Detective Investigator Squad, which serves an office of over 800 staff. The 24-hour hotline is a system where the public is routed to report incidents, complaints or crimes being committed within Queens County. The Hotline Operators will be responsible for monitoring events within the county of Queens and notifying specified personnel.

Responsibilities include but are not limited to:

1. Monitoring the Breaking News Network (BNN).
2. Calling law enforcement agencies (i.e., NYPD, PAPD, and FDNY) and confirming incidents reported on the BNN.
3. Notifying the appropriate personnel on incidents confirmed through the BNN.
4. Monitoring social media with regards to any threats to the QDA office, the District Attorney and other any other QDA staff.
5. Responding to incidents off hours at any of the QDA facilities.
6. Conferring with various detective squads, DA’s Offices, and the NYPD Operations Unit on confirmed reported incidents.

PREFERRED EDUCATION AND QUALIFICATION REQUIREMENTS:

A baccalaureate degree from an accredited college; or high school graduation and two years of full-time paid experience in police enforcement or investigative work; or a satisfactory equivalent.

Prior law enforcement experience is preferred. Knowledge of the NYPD, NYS penal code, NYPD radio codes, NYPD protocols and the NYPD Patrol Guide is also preferred.

APPLICATION INFORMATION:

Salary:$58,239, after completion of one year of service, salary: $68,046.

Comprehensive benefits package including health insurance, 401K and more.

Schedule:Operators will work a 16-hour shift on a rotation schedule which includes Saturdays, Sundays and holidays.

To apply, please submit a resume and cover letter, by visiting: https://queensda.applicantstack.com/x/openings-queensda

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.