Account Manager, Mid-Atlantic Region (NJ, DE, MD)

Are you passionate about fostering cultural exchange and building lasting connections? As the Mid-Atlantic Coast Account Manager for the InterExchange J-1 Visa Work & Travel USA program, you’ll be instrumental in creating job opportunities for international participants in New Jersey, Maryland, and Delaware. You’ll connect with employers, conduct market research, and contribute to strategies that expand our network of job placements.

In this role, you’ll work closely with our Marketing, Technology, and program teams to streamline processes and nurture existing relationships with employers. If you enjoy outreach, building partnerships, and are driven by the opportunity to promote cultural exchange, this role offers the chance to make a real impact.

What You’ll Do:

• Develop new partnerships with qualified host employers and businesses throughout the U.S.
• Identify potential target areas and employers who meet U.S. State Department program regulations and InterExchange placement criteria for the J-1 Work & Travel program
• Develop and maintain relationships with existing employers throughout the region.
• Provide potential employers with detailed information about the benefits of the Work & Travel USA program. This includes strategically locating and cultivating leads as well as following up with inquiries via phone and email, attending relevant industry conferences, trade shows and seminars and speaking to small groups of employers at InterExchange-sponsored events.
• Conduct market research, and communicating with program stakeholders, to cultivate a strong ongoing understanding of seasonal housing options/market within the region.
• Use relevant data to create lead generation reports and sales reports on a scheduled basis.
• Conduct market research to target outreach to relevant industries and locations.
• Produce competitive analysis reports.
• Form and continuin relationships with local international student outreach committees in popular seasonal areas and develop seasonal educational employer forums and/or networking events.
• Coordinating with Program Managers/Directors and Work & Travel USA Regional Managers to ensure excellent program support is provided for new and current employers.
• Conducting employer visits to assess employer needs in order to maintain quality business relationships.
• Organizing and facilitating informational webinars, group and individual calls.
• Assist the Marketing team with developing innovative content for marketing campaigns geared towards current and potential employers.
• Facilitate local cultural events when necessary.
• Provide ongoing support for improvements in employer outreach, communication, and retention.
• Other responsibilities as necessary.

Our ideal Account Manager will have the following skills & experience:

• Prior experience in sales or public relations required; experience in corporate recruiting is also welcome.
• Strong communication skills, including writing, phone, and in-person interactions, with a preference for cold calling experience.
• Excellent public speaking skills; confident in presenting to diverse audiences at trade shows, conferences, and during employer visits.
• Strong administrative skills, including managing vetting processes and handling a high volume of phone calls.
• Proficient in corporate communication platforms; experience with Google Suite, HubSpot, and Intercom is preferred.
• Skilled in coordinating programs across multiple time zones.
• Ability to build lasting business relationships, deliver exceptional customer service, and approach problem-solving with a solutions-oriented mindset.

Our ideal Account Manager will:

• Be a spontaneous and outgoing people-person who can relate to individuals of all backgrounds.
• Be proactive, organized, and resourceful.
• Demonstrate integrity and uphold the organization’s mission and image at all times.
• Have a valid driver's license and clean driving record, and must be comfortable driving in remote seasonal areas.
• Be willing to and find joy in travel regularly to employer sites, trade shows, conferences, and other industry-related events when deemed necessary throughout the U.S.
• Be passionate about the benefits of international cultural exchange and find worth and meaning in the programs sponsored by InterExchange.
• Be willing to work with internal program team members and across organizational departments to meet program and organizational goals as well as employer needs.
• Be legally authorized to work in the U.S for any employer, without sponsorship

When & Where you'll work:

• Fully remote work is available for candidates based in MD, NJ, or NY. Hybrid option available for those in the NYC metro area, with 2 days per week in our Manhattan office.
• Monday to Friday; 9:30-5:30 pm EST, option for flexible start and end times.
• Approximately 35 hours a week, and up to 40 depending on project load and seasonality
• Travel: 20% - 30% (more as necessary)

Benefits & Perks of Working at InterExchange

• Generous paid time off and health time off package
• Flex-time options
• Affordable, quality medical and dental insurance
• 401k retirement savings plan with employer contribution
• Employer-sponsored life insurance
• Pre-tax commuter benefits
• Optional pre-tax flexible spending (FSA) and dependent care accounts (DCA)
• Optional supplemental insurance plans
• Educational assistance and professional development reimbursement programs
• Opportunities to participate in committees and clubs

To apply for this position, please complete the application at: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=94478&clientkey=E045F5B970ACBB5B1A5CFBB1D1E13541

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this job.

InterExchange is proud to be an equal opportunity employer that is committed to a policy of equal treatment and opportunity in every aspect of our hiring and promotion process. All qualified applicants will receive consideration for employment and will not be discriminated against because of race, color, sex, sexual orientation, gender identity or expressions, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process.

InterExchange Mission: The mission of InterExchange is to promote cultural awareness, knowledge, and global competence among people from around the world through international exchange programs, offering work and training opportunities in the United States and abroad.

Opportunities for All: InterExchange is committed to fostering equity and inclusion for people of all backgrounds. We value diversity as central to our mission and actively encourage applications from individuals of all races, ethnicities, languages, cultures, abilities, socioeconomic statuses, genders, and sexual orientations, as well as veterans and members of historically marginalized communities. We are dedicated to creating a vibrant, welcoming, innovative workplace, and free from barriers or discriminatory practices.

Representation: InterExchange is fully committed to fostering and building a truly diverse, equitable, and inclusive organization whose staff, Leadership Team, and Board are diverse in background, experience, race, color, national origin, gender, age, religious preference, marital status, sexual orientation, gender identity, gender expression, sensory, mental or physical abilities, veteran status, and other qualities that strengthen our programs while reinforcing our commitment to fairness and increasing representation in the field of cultural exchange.

Mutual Understanding & Respect: InterExchange actively promotes an environment of respectful communication and collaboration both internally and externally. We encourage those in our community to think inclusively, participate in a thoughtful exchange of ideas, and create space for all voices to be heard and respected.

We’re excited to welcome new team members who actively embrace our mission and values.