Academic Operations Coordinator, Extension Division

Description: 

The Juilliard School seeks an Academic Operations Coordinator to manage the day-to-day logistical and operational facets of Juilliard Extension’s academic programs. This role is integral in ensuring seamless coordination between faculty, students, and staff through responsibilities such as course scheduling, classroom management, and technology oversight. The ideal candidate will have a strong command of scheduling systems, classroom technology coordination, and operations management, ensuring optimal resource allocation and smooth course execution. Candidates should also possess strong communication skills and be able to navigate multiple tasks with efficiency and accuracy.

Reporting directly to the Dean of Juilliard Extension with a secondary report to the Assistant Director of Enrollment and Engagement, this role supports the administration of over 1,300 students per academic year, both in-person and online. The coordinator will work across departments to ensure smooth academic operations, contributing to a dynamic and inclusive learning environment. The position requires technical proficiency, including the ability to quickly adapt to and utilize new systems, while demonstrating a commitment to supporting diversity and inclusion in academic settings. This position operates on a five-day workweek with the flexibility of hybrid schedule.

The salary range for this position is $60,000 - $65,000.

Working at Juilliard

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on excellence, creative enterprise, and equity, diversity, inclusion, and belonging.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu.

Role Responsibilities:

• Manage and coordinate all course schedules by working closely with faculty to ensure accuracy of dates, times, and locations.
• Handle classroom schedules, room reservations, and space assignments to optimize resource use.
• Maintain the academic catalog and student registration portal, ensuring course information is accurate each semester.
• Collaborate with IT and facilities to manage classroom technology, provide initial faculty training, and ensure rooms are fully operational.
• Coordinate with public safety to ensure appropriate building access for students.
• Oversee onboarding for faculty, guest artists, and student workers, ensuring accurate payroll processing in collaboration with HR.
• Maintain course resources on the online learning platform and provide training and support for faculty using the system.
• Perform other duties as assigned to support academic operations.

Minimum Requirements:

• Bachelors Degree required
• Experience with the performing arts preferred
• Strong organizational skills with experience using Microsoft Excel and Word
• Ability to learn new computer programs and systems
• Ability to work in person at The Juilliard School (hybrid schedule)

Preferred Background:

A background in academic operations, event planning, or a related field with experience in managing high-volume scheduling and operational tasks are preferred for this role. A bachelor’s degree is required, with preference given to those with experience in higher education or the performing arts. Proficiency in Microsoft Excel, Word, and data management systems is essential, as is a demonstrated ability to work with technology platforms supporting academic functions. Candidates should be detail-oriented, possess strong organizational skills, and have the ability to juggle multiple priorities efficiently.

Strong interpersonal and communication skills are crucial, enabling the successful candidate to collaborate effectively with faculty, staff, and students. A commitment to fostering an inclusive, equitable environment that aligns with Juilliard’s values is essential. Experience in classroom technology and online course management systems is highly advantageous, and familiarity with payroll administration and space management will be beneficial. The role offers a collaborative work environment that supports innovation, creativity, and excellence in academic programming.

• Please note that submission of a cover letter is a requirement of all applicants for this role. 

Benefits Offerings:

The Juilliard School provides competitive compensation and generous perks and benefits for all eligible employees. 

• Benefit offerings may differ based on Employee Status. 
• Medical, dental, vision and life insurance 
• 403(b) retirement annuity plan with a generous employer contribution
• Optional, supplemental tax-deferred 403(b) retirement annuity plan 
• Substantial paid time off, including vacation, personal leave, sick leave, and 29 paid School holidays 
• Long-term disability coverage and salary continuation
• Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses) 
• Commuter benefits (pre-tax income for parking or mass transit expenses) 
• Free financial-planning services 
• Employee Wellness at the forefront: 
  • Employee Assistance Programs provide confidential support, guidance, and resources to assist faculty and staff and immediate family members in the prevention, early intervention and resolution of problems that may impact someone personally or professionally. 
  • Headspace - access to guided meditations, animations, articles and videos that helps users take care of their mind, at work and at home.
• Tuition-free Extension classes – enroll in Juilliard non-credit earning, non-degree seeking classes at Juilliard! Interested in taking voice lessons? Or do you want to learn to play the piano or guitar? Perhaps you’ve always wanted to dance ballet? Or you’re interested in the history of music? There are a vast array of options for you to immerse yourself in the Juilliard culture. 
• Tickets to Juilliard performances are available free of charge, depending on availability (certain exclusions apply)
• 15% discount for staff at the Juilliard Store 

Nondiscrimination Policy:

The Juilliard School is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty, staff, students, and other members of the Juilliard community, and does not discriminate on the basis of actual or perceived race, color, religion, creed, age, sex, national origin, alienage, ancestry, citizenship, sexual orientation or preference, gender identity, physical or mental disability, medical condition, predisposing genetic characteristics, marital status, partnership status, or any other basis prohibited by applicable local, state, or federal law. This nondiscrimination policy covers, but is not limited to, recruitment, hiring, training, benefits, rates of pay and other forms of compensation as well as student admission, access, and treatment in school programs and activities.

Benefits Offerings:

The Juilliard School provides competitive compensation and generous perks and benefits for all eligible employees. 

• Benefit offerings may differ based on Employee Status. 
• Medical, dental, vision and life insurance 
• 403(b) retirement annuity plan with a generous employer contribution
• Optional, supplemental tax-deferred 403(b) retirement annuity plan 
• Substantial paid time off, including vacation, personal leave, sick leave, and 29 paid School holidays 
• Long-term disability coverage and salary continuation
• Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses) 
• Commuter benefits (pre-tax income for parking or mass transit expenses) 
• Free financial-planning services 
• Employee Wellness at the forefront: 
  • Employee Assistance Programs provide confidential support, guidance, and resources to assist faculty and staff and immediate family members in the prevention, early intervention and resolution of problems that may impact someone personally or professionally. 
  • Headspace - access to guided meditations, animations, articles and videos that helps users take care of their mind, at work and at home.
• Tuition-free Extension classes – enroll in Juilliard non-credit earning, non-degree seeking classes at Juilliard! Interested in taking voice lessons? Or do you want to learn to play the piano or guitar? Perhaps you’ve always wanted to dance ballet? Or you’re interested in the history of music? There are a vast array of options for you to immerse yourself in the Juilliard culture. 
• Tickets to Juilliard performances are available free of charge, depending on availability (certain exclusions apply)
• 15% discount for staff at the Juilliard Store