Position: Director of Marketing, Communications & Customer Experience
Reports to: Managing Director
Status: Exempt
Compensation: $90,000 - $100,000 annually, plus benefits
SUMMARY POSITION
George Street Playhouse seeks a dynamic and experienced Director of Marketing, Communications & Customer Experience to lead its marketing, public relations, customer service, and brand management efforts. This critical leadership role will shape the strategic vision for marketing, sales, and customer engagement across all facets of GSP's operations, including mainstage productions, educational programming, and special events.
As a senior member of the management team, the Director collaborates closely with the Artistic and Development team to align marketing strategies with organizational goals. The role supervises a team of marketing and customer service professionals while overseeing external partnerships and ensuring a seamless patron experience both online and at the venue.
PRINCIPAL ACCOUNTABILITIES
Strategic Planning & Implementation:
Brand & Media Management:
Customer Experience Leadership:
Data & Budget Management:
Innovation & Digital Marketing:
Team Leadership & Organizational Representation:
Season & Strategic Planning:
Additional Responsibilities:
PREFERRED QUALIFICATIONS
ADDITIONAL QUALIFICATIONS
WORK CONDITIONS
Regular office hours are Monday through Friday, 10 am - 6 pm, with one optional day per week for remote work; occasional evening and weekend commitments required.
The Director is expected to attend key events, including first rehearsals, opening nights, galas, and other special events.
As this is an on-call position during the theatre season, accessibility via mobile is required when offsite.
COMPENSATION AND BENEFITS
This is a full-time, exempt, annual salaried position of $90,000 - $100,000. George Street Playhouse offers a benefits package that includes medical, dental, and vision insurance with annual allowance for out of pocket medical expenses, access to a 403B retirement plan, 9 paid holidays, vacation time, paid sick leave, paid parking near the theater and complimentary tickets to George Street Playhouse productions.
HOW TO APPLY
Qualified applicants should submit a resume and cover letter to: Edgar Herrera, Managing Director. Please note that only candidates who submit a resume and cover letter will be considered.
Position: Director of Marketing, Communications & Customer Experience
Reports to: Managing Director
Status: Exempt
Compensation: $90,000 - $100,000 annually, plus benefits
SUMMARY POSITION
George Street Playhouse seeks a dynamic and experienced Director of Marketing, Communications & Customer Experience to lead its marketing, public relations, customer service, and brand management efforts. This critical leadership role will shape the strategic vision for marketing, sales, and customer engagement across all facets of GSP's operations, including mainstage productions, educational programming, and special events.
As a senior member of the management team, the Director collaborates closely with the Artistic and Development team to align marketing strategies with organizational goals. The role supervises a team of marketing and customer service professionals while overseeing external partnerships and ensuring a seamless patron…
This is a full-time, exempt, annual salaried position of $90,000 - $100,000. George Street Playhouse offers a benefits package that includes medical, dental, and vision insurance with annual allowance for out of pocket medical expenses, access to a 403B retirement plan, 9 paid holidays, vacation time, paid sick leave, paid parking near the theater and complimentary tickets to George Street Playhouse productions.
This is a full-time, exempt, annual salaried position of $90,000 - $100,000. George Street Playhouse offers a benefits package that includes medical, dental, and vision insurance with annual allowance for out of pocket medical expenses, access to a 403B retirement plan, 9 paid holidays, vacation time, paid sick leave, paid parking near the theater and complimentary tickets to George Street Playhouse productions.