Volunteer HR Associate: HRSS Administrator

• This is an unpaid volunteer opportunity. 
• Associates are expected to put in a minimum of 5 hours per week and be responsive to emails within 24 hours.
• STW™ welcomes volunteers who are seeking skill-based volunteering opportunity. STW™ shall provide "letter of recommendation" professionals who demonstrate outstanding contribution for professional references. 

SUMMARY:

The HR Admin provides administrative support to the HR Group by way of processing new volunteers, keeping documentation updated, checking and enhancing checklist/spreadsheets, maintaining volunteer personnel files, communicating and dealing with volunteer queries in a timely manner. The HR admin also works on a few special projects for the HR team at STW™. They report to Director HR for now.

PRIMARY RESPONSIBILITIES:

• Work closely with the Project Leader of HR Shared Services to support hiring needs. 
• Complete the steps in the New Hire Checklist.
• Update Create an email address for new volunteers, grant access to the STW™ Cyber Office and STW™ Calendar.
• Send welcome emails for new volunteers, ensure the candidate completed all the steps from the welcome letter.
• File Volunteer Documents.
• Update Personnel Contact List.
• Complete the steps in the Separation Checklist.
• Deactivate the email address.
• Move Contact to Inactive Volunteers Personnel Contact List.
• Ensure consistent documentation with HR Group (emails/ads/job description) .
• Provides communication on behalf of the HR Group to STW™ volunteers regarding holidays, office closures, and any other announcement related to HR operations.
• Prepare the STW™ National Holiday Calendar on a yearly basis (usually in December)
• Reset passwords for current volunteers as required. 
• Maintain personnel files of all volunteers (complete volunteer lifecycle) (Checking the file when they join, through google form and preparing a monthly report for the Recruitment team to ensure to take corrective actions).
• Perform twice a year audits of timesheets and Personnel Files of volunteers across groups. (google form and preparing a report for actions).
• Automate process (especially checklists) and try to reduce HR paperwork.
• Assist in updating and maintaining a project plan.
• Attend bi-weekly human resources meeting and monthly talent management team meeting

EXPERIENCE/REQUIREMENTS:

• Demonstrated ability to handle multiple projects and details simultaneously. 
• Associates degree completed and/or minimum 1-year full time paid/non-profit work experience required.
• Attention to details.
• Self-disciplined, completing assigned tasks on deadlines.
• Good in MS Excel, Word, Google Docs.
• Requires self-direction, tact, diplomacy and a clear, courteous and professional manner. When dealing with the public. 
• Must demonstrate effective oral communication skills.
• Ability to work cooperatively with staff inside and outside of the department.
• Knowledge of US Labor laws and compliance like HIPAA, OSHA and DPA preferred.