Project Manager of Encampment Decommissioning & Monitoring

Reports to: Director of CE, Outreach, and Diversion

Job Purpose:

Partners for HOME seeks qualified applicants to help oversee the coordination of housing of households experiencing homelessness. In this role, the Project Manager will lead the efforts to decommission and monitor encampments in the City of Atlanta. The Project Manager will be responsible for overseeing the daily efforts to move homeless households in encampments into housing quickly. Partners for HOME mission is to lead a coordinated community effort and to layer and leverage the resources and relationships to make homelessness rare, brief and nonrecurring.

Initial areas of focus are:

1) Assist the PM of Outreach & Diversion to implement a plan in coordination with the City of Atlanta and other community stakeholders to decommission encampments and move households experiencing unsheltered homelessness into housing; and

2) Lead the monitoring and reporting on the effectiveness of decommissioning efforts, making recommendations for future improvements.

• Assist the PM of Outreach & Diversion with coordinating with outreach teams to ensure individuals have access to immediate shelter, healthcare, and social services during the decommissioning process (when applicable).
• Conduct site assessments to evaluate the conditions of encampments and identify resources needed for safe decommissioning.
• Monitor and report coordinated entry assessments and track document readiness based BNLs of encampments.

Role and Responsibilities

• Identify all encampment areas in the Atlanta geographic region and assess capacity needs to provide outreach and decommissioning efforts- in close partnership with PM of Homeless Services to identify priorities
• Plan, coordinate and schedule all encampment decommissioning operations
• Assist with overseeing operations and oversee work performed by all entities
• Identify and assess safety concerns and engage with law enforcement and public health representatives as appropriate
• Implement strategic plan and efforts for all individuals to move from encampment to housing or shelter before closure
• Identify strategy for transportation and storage of personal valuables
• Facilitate weekly case conference with providers
• Work with crisis response and outreach teams to build By Name Lists (BNL) to ensure that those in encampments and unsheltered are accurately reflected in Coordinated Entry.
• Identify and advocate for solutions needed on an individual level for those experiencing unsheltered homelessness.
• Monitor the effectiveness of decommissioning work to ensure those in interim housing are gathering documents needed for permanent housing.
• Ensure regular reporting of encampment monitoring and pre-post cleaning/mitigation efforts for monthly summary.
• Serve as a lead project manager for decommissioning, monitoring and repopulation prevention for planned encampment closures.
• Develop workflows for encampment closures and best practices for decommissioning
• Develop training curriculums for service providers around decommissioning.

Operational Duties:

• Co-lead closure teams meetings to ensure coordination and collaboration with Project Manager of Outreach and Diversion.
• Facilitate check ins with diversion teams to ensure goals are being met.
• Monitor diversion project data to identify gaps and propose solutions.
• Visualize data to report on encampment outcomes & repopulation activities
• Operationalize best practices with encampment closures.
• Prepare weekly report outs on encampment population numbers and progress toward housing goals.
• Utilize the Homeless Management Information System (HMIS) to monitor CE Assessments and document readiness for encampment BNLs.
• Work closely with Coordinated Entry Project Manager to ensure appropriate documentation provided, confirm unit availability as needed and identify bottlenecks to obtaining housing.
• Assist with identifying prioritized individuals based on CoC prioritization policies.
• Provide exceptional customer service to our Continuum Partners, partnering with them to ensure a transparent system is in place.
• Ensure cross disciplinary teamwork with other verticals.
• Participate and provide coverage and support to other vertical lines as needed.
• Represents Partners for HOME in community meetings, committees and work groups as needed.

Qualifications and Education Requirements:

• Individuals who have lived experience with homelessness strongly encouraged to apply
• Spanish Bilingual proficiency preferred but not required.
• High energy and a passion for the CoC’s mission and goals
• Previous experience working with the homeless population or housing preferable.
• Skilled in Excel and have experience working in HMIS.
• Proficiency in Power BI or other data management tools is a plus.
• Familiar with housing subsidies such as: Emergency Housing Voucher, Georgia Housing Voucher, Permanent Supportive Housing
• Strong initiative and curiosity.
• Ability to work collaboratively with multiple disciplines.
• Experience leading work groups and trainings.
• Excellent client-facing and internal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Ability to excel in an entrepreneurial, fast-paced, diverse, results-oriented environment, and to handle multiple projects simultaneously under tight deadlines.
• Excellent verbal communication, interpersonal, and relationship-building skills to effectively work with a broad spectrum of stakeholders.
• Professional, precise, and persuasive writing and editing skills.
• High emotional intelligence with the ability to perceive and understand people’s motivations.
• Highly industrious with a strong work ethic; sense of urgency/impatience for action.
• Integrity and humility that encourages and inspires constituents, strong sense of judgment.
• Seeks constructive criticism and growth.
• Thrive under pressure, consistently meeting expectations and commitments on tight deadlines, all while managing a variety of tasks and relationships in an efficient and meticulous manner.
• Strong working knowledge of Microsoft Office, and project management tools.

Salary: $52,800 - $66,000

Partners for HOME provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance