Program Officer, Evaluation and Impact Analysis

Type: Full-time, Exempt 

Duration: Fixed Term, 8-month position with an end date of April 30, 2025. Extension including indefinite employment is possible.  

Reports to: Program Manager, Practice & Research 

Location: Remote in the U.S. with availability to work a schedule aligned with Eastern Standard Time (EST) 

Salary: $75,000 - $80,000 commensurate with experience   

Benefits: CSH offers an excellent benefits package, flexible work schedule, and generous vacation and wellness leave. 

*Please note that this is a grant funded position and continuance is contingent on funding for the next grant year. 

About the Community Sponsorship Hub   

The Community Sponsorship Hub (CSH) is a dynamic organization dedicated to growing the role of communities in the protection, resettlement, and integration of refugees and other forcibly displaced people. Mobilizing civil society, and the public, private, and philanthropic sectors, and empowering them with resources and access, we shape and coordinate a community sponsorship system that leverages the power of welcoming Americans.  

CSH operates in the United States (New York, Washington, D.C., and remote) as a project that is fiscally sponsored by Rockefeller Philanthropy Advisors. CSH is committed to creating a diverse, equitable, and inclusive workplace. CSH is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, country of origin, genetics, disability, age, or veteran status.   

About Private Sponsorship for Refugees  

The Department of State, Bureau of Population, Refugees, and Migration (PRM) launched Welcome Corps, a Private Sponsorship of Refugees (PSR) program in January 2023 as part of the Administration’s efforts to expand community sponsorship in refugee resettlement. Community Sponsorship Hub and its consortium develop and implement the infrastructure to welcome and support thousands of refugees by equipping lawful permanent residents and citizens to welcome newcomers and experience the benefits of resettlement firsthand. The program allows Americans to consistently engage in sponsorship and meaningfully enhance integration outcomes for refugees. The PSR pilot program builds on previous successes in community sponsorship programs to expand resettlement capacity in the United States and diversify welcoming communities, bringing new perspectives, and increasing opportunities to take part in resettlement. 

Position Overview 

The Program Officer, Evaluation and Impact Analysis is responsible for supporting the evaluation and analysis of Welcome Corps programming, inclusive of core activities implemented by CSH and consortium partners. This position will develop and manage data collection efforts, monitoring, evaluation and learning (MEL) frameworks, and analytical tools, as well as make recommendations to improve existing systems and reporting mechanisms. Essential to this role will also be synthesizing and contextualizing data and other key learnings that contribute to insights reports and stakeholder presentations. These products will help tell the story of Welcome Corps activities and special initiatives, as well as inform program effectiveness and continuous improvement efforts.  

This position reports to the Program Manager, Practice & Research, and works closely with other Programs team members and CSH staff, especially the Data Analyst and the Manager for Knowledge and Learning. The position requires someone who 1) has strong experience in impact analysis and monitoring and evaluation; 2) is excited about innovations in refugee resettlement; 3) is willing to work with diverse stakeholders to advance our knowledge and understanding of community sponsorship; and 4) is eager to advance CSH’s thought leadership activities.   

Key Responsibilities 

Include but are not limited to: 

General 

• Maintain current knowledge of community sponsorship, both in the United States (US) and overseas.  
• Coordinate across programs and with external partners to ensure streamlined data collection, knowledge accumulation, and program feedback.   
• Represent CSH in conferences, workshops, and presentations.  

Impact Analysis + Reporting 

• Communicate findings and insights obtained through monitoring, evaluation and learning (MEL) activities to program staff, consortium members, and external stakeholders to develop lessons learned and best practices that inform continuous improvement and strategic decision-making. 
• Prepare and present evidence-based reports, highlighting key findings, trends, and recommendations. 
• Use evaluation and research findings to develop practitioner-focused support resources. 

Evaluation and Research 

• Support in the development and management of MEL system.  
• Work closely with CSH program leaders and consortium partners to establish their internal monitoring, evaluation, and learning (MEL) systems and design and conduct training sessions to support MEL capacity among partners. 
• Coordinate MEL across CSH programs and teams, which includes but is not limited to: 
• Developing MEL frameworks, plans, and tools, ensuring alignment across CSH-led programs.  
• Overseeing Welcome Corps on Campus and Sponsor Circle Program data collection and management.  
• Supporting Welcome Corps evaluation partner to collect and analyze baseline and six-months surveys among other reporting.   
• Coordinating and collaborating with teams to collect and manage Welcome Corps data.  
• Conducting user research with support from other teams as appropriate.  
• Analyzing quantitative and qualitative data. 
• Support research advancement, which includes but is not limited to: 
• Conducting research development activities, including conducting literature reviews, proposing research projects, and working with CSH’s Advancement team to submit research grant proposals.  
• Supporting the design and analysis of human-centered research on community sponsorship in the United States. 

Qualifications 

Professional Experience  

• 5+ years of experience in evaluation or research, preferably in refugee resettlement or nonprofit sector.   
• Bachelor’s degree in Statistics, Social Sciences, or related field; graduate degree in Statistics, Public Policy or Administration preferred.  
• Research experience in academia is a plus.  
• Demonstrated ability to conduct qualitative and quantitative data analysis.  
• Demonstrated competency in writing statistical and narrative reports.   
• Ability to multi-task, prioritize, and follow through to effectively manage work and meet multiple deadlines. 
• Ability to work independently and part of a team in a fast-paced environment. 
• Excited about working in and navigating a non-profit/government-adjacent environment with an important mission and values, where staff are compassionate and respect all cultures.    

Technical Expertise  

• Strong written and oral communication skills with the ability to communicate effectively with a diverse array of actors.  
• Strong organizational skills, including the ability to multi-task, prioritize, and follow through to effectively manage work and meet multiple deadlines. 
• Ability to work independently and part of a team in a fast-paced environment. 
• Proven experience working with and across multiple stakeholders to achieve complex objectives.  
• Demonstrated quantitative data analysis skills including in a statistical software (R, STATA, SPSS, etc) required.  
• Experience with qualitative research and evaluation, using software like NVivo, AtlasTi or Dedoose, an asset.   

Commitment to Racial Equity and Social Justice 

CSH strongly encourages applications from individuals with lived experience in the communities we serve or whose identities are underrepresented in the immigration and protection profession. 

Candidates must: 

• Have an unwavering commitment to advancing racial equity and ensuring this is reflected throughout the organization’s programs. 
• Recognize the intersection of race and economics in shaping education and employment opportunities. 
• Work to elevate and amplify the voices of the refugees and displaced persons we serve.