Family Navigator – Early Learning and School-Aged Childcare

(New hires receive a sign-on bonus of $500 (before taxes) in their first paycheck and an additional $1000 when they complete 6 months of employment)

Job Type: Full-time

Who We Are: East Boston Social Centers is a multi-service agency and community center that cultivates community, belonging, and joy. Founded in 1918 to welcome and support immigrant families, East Boston Social Centers continues to proudly embrace “welcome” in all we do. Our core services range across educational, social, and recreational programs to support the diverse community of East Boston and our neighbors of all ages. For over a century, our programs and services have welcomed neighbors of all ages, interests, and backgrounds through our doors.

"When all give, all gain."  This is so much more than a motto at East Boston Social Centers. We seek to ensure all have an opportunity to give and to gain, and recognize the critical importance of being a diverse, equitable, and inclusive workplace and organization, where all belong.  We actively seek and encourage a diverse and inclusive workforce that is reflective of our communities. We are strengthened by this vitality and wealth of life experiences. If you are encouraged by an opportunity to do your best work in an environment where your contributions are valued, come join us.  

Job Description: The Family Navigator will serve as a direct conduit for families to access needed ECE supports and resources. This role is actively involved in direct communication with families and with social service agencies, and accordingly serves as a warm and approachable link between families and needed resources. This role also requires establishing and/or maintaining community partnerships on behalf of the Social Centers.

Primary Responsibilities

• Work directly with families to overcome barriers and support family participation in multi-sector, wraparound supports, services, and programs
• Conduct assessment of current and possible partner programs and available resources in the community
• Support the ongoing partnership with the Grantor (Neighborhood Villages) as East Boston Social Centers representative in Neighborhood Villages’ evaluation of programs.
• Build and manage list of resources and supports available both on-site and proximate to center locations
• Maintain accurate records of interactions and follow-ups with families
• Organize and facilitate workshops and informational sessions for families
• Participate in the ECE program’s staff meetings to ensure integration into the program’s infrastructure

Qualifications

• Associate’s degree or higher in Early Childhood Education or related field, Psychology, Sociology, or a relevant human services degree
• Experience working with families and understanding their diverse needs
• Knowledge of community resources and social services
• Strong advocacy, communication, and interpersonal skills
• Ability to work independently and manage multiple priorities
• Empathy, patience, and a commitment to supporting families

Compensation and Benefits

The salary range for this position is $55,000-$60,000 and is based on experience and completed coursework. We offer comprehensive benefits including health and dental insurance, 403b retirement plan, PTO (vacation, sick and personal days), life/short/long-term disability insurance, childcare assistance, and more.