Community Support Specialist

The Greater Good Science Center is hiring a part-time (20 hours/week) Community Support Specialist to support the education team in building kinder, happier schools and classrooms where everyone belongs. The ideal candidate will have a variety of technical experience supporting online and in-person professional development, excellent “customer service” skills, and a passion for supporting educators and school communities. At least 50% of the time (~10 hours/week), this position will require regular attendance at virtual meetings during working hours concurrent with a Pre-K-12 school day. Those meeting times will be determined at least a month in advance. This position is fully remote.

Responsibilities 

• Provide technical support during online meetings, conducted via Zoom, including, but not limited to: screensharing, recording the session, preparing and managing breakout rooms, spotlighting, link sharing, launching polls, etc.
• Manage communications with participants before and after event, ensuring they have the information needed to successfully join the call and resources following the event
• Respond to questions and comments in our online discussion boards, creating a supportive and engaging environment for participants
• Post and respond to Greater Good Educators Gathering Space Facebook group

Required Qualifications

• Experience in or comfort with virtual learning environments, such as Zoom, Microsoft Teams, Canvas, and/or other learning platforms.
• Excellent interpersonal skills, particularly in building relationships and working with peers.
• Skills or experience supporting diverse participant needs
• Passionate about social-emotional learning and/or deep interest in supporting the well-being of education professionals, students, and school communities.

Preferred Qualifications

• Experience with PreK-12 education
• Familiarity with—and affinity for—the Greater Good Science Center’s mission and programs.

To apply, please send a cover letter and resume as a single attachment to ggsceducation@berkeley.edu with the subject line “Community Support Specialist.” Please submit your cover letter and resume as a single attachment when applying.

We strongly encourage you to apply by July 14, 2024. The review process for applications will begin the week of July 15. Expected start date on or around September 1, 2024.