Front of House Training Instructor - PT Temp

General Responsibilities:

• Program Instruction:
• Develop mastery of HBK FOHT curriculum in order to lead program instruction.
• Provide in-person support during the FOHT Program, including in-class instruction and daily assessment of trainees.
• Assist with interviews to assess program eligibility.
• Assess performance through observation and interaction; provide regular feedback and guidance to program members. 
• Provide educational and administrative support during training and events.
• Communicate with Hot Bread Kitchen Program staff about member issues/concerns as well as member successes.
• Oversee set-up and clean-up of the classroom space.
• Program Management and Administration:
• Track member attendance, performance, and other relevant metrics; maintain accurate records and manage reports using Salesforce and Google Sheets.
• Administer surveys/assessment tools, collect and analyze responses.

Reporting Lines:  This position reports directly to the Upskilling and Job Quality Program Director

Required Skills & Experience:

• Demonstrated ability to interact effectively with people of diverse socioeconomic, cultural and economic backgrounds.
• A minimum of 2 years experience in a foodservice hospitality role.
• A minimum of 1 year teaching/training experience. 
• Passion for Hot Bread Kitchen’s mission. 
• Demonstrated ability to lead, motivate and counsel people. 
• Extremely organized and attentive to detail.
• Excellent communication skills, both written and verbal and interpersonal skills.
• General computer proficiency in Google platforms and productivity software.

Competencies

• Facilitative communication - Uses language effectively to gather information and facilitate an exchange of ideas.Encourages and engages in two-way dialogues.
• Interpersonal relations - Exhibits respect and understanding of others to maintain professional relationships. Ensures trust and respect. Recognizes and owns one’s personal impact of their words and actions. 
• Problem solving - Exhibits resourcefulness and asks for support from peers or their supervisor. Anticipates problems, develops solutions, and course-corrects when needed. Takes advantage of unexpected opportunities and addresses obstacles. Looks for the root of both simple and complex problems, in order to seek solutions. Approaches work with a spirit of “yes” and adapts as things change.
• Inclusive - Fosters a diverse and respectful workplace where team members are valued for who they are. Values divergent perspectives and regularly includes others in planning and decision-making. You build equity and inclusion into goals and plan for staff development, retention, strategy, and culture. Identifies potential for bias, holds one’s own values, judgements, prejudices and opinions and actively works to minimize inequities. 

OUR VALUES

We are driven by a feeling of commitment to support our members, teammates, and partners as best as we can. Our culture of equity comes from the many cooks in our kitchen and the diversity of perspectives we each bring. We believe that respect goes a long way in making people feel welcome, accepted, and celebrated. We seek out opportunities for connection and become a stronger team by being in community and prioritizing candor over consensus. The pace of our work and velocity of change can be quick; our entrepreneurialism helps us take optimistic risks and pursue inventive solutions.

Hours, Cohort Size, Location and Schedule

The FOHT Instructor position will be a part-time temporary role that requires in-person availability. This position will require up to 30 hours per week for one 5-week period in 2024. Details as follows:

• Cohort Size: 20-30 ppl
• Location: Chelsea Market, NYC
• Hiring Period: September 3, 2024 to October 4, 2024 (5 Weeks)
• Cohort Dates: September, 16, 2024 to October 4, 2024 (Monday to Friday; 3 Weeks)
• Cohort Time: 9:00am-1:00pm

Estimated Cohort Hours: 120 total (60 Instructional Hours + 20 training hours + estimated 40 additional hours for program participation interviews, lesson preparation and administrative duties)

Position Start date: September 3, 2024

Location and hours 

This position requires regular in-person attendance at our Chelsea Market location in Manhattan starting on September 3, 2024. We follow New York City and State guidelines on COVID-19 vaccination and masking.

Compensation (teaching and prep time)

This is a 5-week position, including 1 week of new hire and curriculum training, 1 week of member interviewing and assessment, and 3 weeks of instruction . The compensation will be $50-55 per hour. This is a temporary position and is not eligible for benefits or holiday pay. 

To Apply:

Applications must include a cover letter & resume and should be sent to: hr@hotbreadkitchen.org. Please include "P/T Front of House Training Instructor (Temporary position) - Your Name" in the subject line. Hot Bread Kitchen is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact hr@hotbreadkitchen.org to request such an accommodation.