Education Coordinator

Position Title: Education Coordinator

Duration: Full Time, Ongoing and Hybrid

Compensation: $60,000-65,000 per year depending on experience; generous and progressive benefits including medical and dental care 100% of premiums paid by PBDG, two weeks of vacation and 1 week of sick time. The IRA contribution match of 3% is after 1 year.

About PBDG: PBDG’s (Professional Business Development Group) primary purpose is to improve the business conditions in the construction industry by increasing Preparation, Competitiveness and Relationships. PBDG members are women and minority construction contractors and professional services firms in the construction industry that share PBDG’s goal. PBDG was organized by its members with the recognition that, despite years of efforts, DMWESB construction and professional services contractors in the construction industry remain greatly under-represented which negatively impacts the productivity, efficiency, and vitality of Portland Contractors and the construction industry as a whole. As a 501c6 trade association for minority-owned, women-owned and certified firms in construction. PBDG operates a technical assistance program through its Foundation. The PBDG Foundation is a 501c3 nonprofit organization that operates the Construction Business Training And Plan (TAP) Center. The Center provides wrap-around, construction-specific, technical assistance services to meet participants where they are and build a long-term foundation for their business. They also work with other nonprofit organizations and business community partners to provide owners with access to valuable resources. 

Note to Candidates

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. PBDG is committed to building a diverse and inclusive organization and we strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications as described.

Position Description

The Professional Business Development Group (PBDG) is seeking a knowledgeable and culturally sensitive Education Training Coordinator will provide individualized support to clients in the construction industry, assisting them with obtaining technical certifications, completing government applications, facilitating classes, maintaining records in Salesforce, and ensuring grant deliverables are met. This role requires a deep understanding of construction processes, regulatory requirements, and excellent communication and organizational skills. The ideal candidate will be proactive, detail-oriented, and able to effectively engage with clients and stakeholders.

The position reports to the Program Director and Executive Director

Responsibilities:

1.     Client Support and Technical Assistance:
   • Provide one-on-one technical assistance to clients in obtaining certifications relevant to the construction trade.
   • Assist clients with completing and submitting government applications, ensuring all required documentation is accurate and complete.
2.     Class Facilitation:
   • Assist subject matter experts deliver training sessions and workshops for clients, both in-person and online.
   • Utilize a variety of instructional techniques and formats, such as simulations, team exercises, group discussions, videos, and lectures.
3.     Record Keeping and CRM Management:
   • Maintain accurate records of client interactions, training activities, and application progress using CRM software.
   • Ensure data is updated regularly and reports are generated as needed.
4.     Grant Deliverables:
   • Help manage and track grant deliverables to ensure compliance with funding requirements.
   • Assist in the preparation of grant reports and documentation.
5.     Outreach and Event Participation:
   • Conduct outreach to potential clients and partners to promote training programs and services.
   • Attend and table at industry events, conferences, and community gatherings to represent the organization and engage with stakeholders.
6.     Resource Development:
   • Create and maintain resources such as checklists, guides, and templates to assist clients in the certification and application processes.
   • Continuously improve and update training materials based on client feedback and regulatory changes.
7.      Education Tracking and Enrollment:
   • Track client enrollment in educational programs supported by the grant.
   • Facilitate the enrollment process for clients, providing assistance and guidance as needed.
   • Ensure that enrollment targets outlined in the grant are achieved.
8.     Assistance with Marketing:
   • Collaborate with marketing teams to promote educational programs and opportunities to potential members.
   • Assist in the development and implementation of marketing strategies to increase program visibility and reach.
9.     Budget Goal Management:
   • Work closely with the grant administrator and upline director to establish and meet budget goals.
   • Monitor expenditures related to grant activities and take necessary measures to stay within budgetary constraints.
10. Attendance and Progress Tracking:
    • Track member attendance in educational sessions and programs.
    • Monitor client progress towards educational goals and objectives, providing support and intervention as needed.
11.     Client Engagement and Onboarding:
    • Facilitate client onboarding into the learning management system (LMS) used for educational programs.
    • Foster client engagement and participation in educational activities, addressing any barriers or concerns that may arise.
12. Coordination and Communication:
    • Maintain open communication channels with the Grant Director and other relevant stakeholders.
    • Coordinate efforts with internal teams and external partners to ensure seamless delivery of grant-supported programs and services.
13. Customer Support:
    • Serve as the primary point of contact for client inquiries, providing timely and effective customer support.
    • Address member concerns and issues in a professional and empathetic manner, striving to resolve them to the satisfaction of all parties involved.

This role is crucial in ensuring the effective implementation of education grants, from initial enrollment to achieving desired outcomes. By managing member engagement, enrollment, budget goals, and communication, the Education Grants Coordinator plays a vital role in maximizing the impact of educational initiatives supported by grants.

Qualifications

• Bachelor's degree in business administration, construction management, or equivalent professional experience
• Experience working with BIPOC and women-owned small businesses highly preferred
• Proven track record of providing advisory services and training to small businesses, preferably in the construction sector.
• Minimum of 1-3 years of experience in the construction industry or a related field, with a strong understanding of technical certifications and government applications.
• Proven experience in providing one-on-one client support and training.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational and project management abilities.
• Proficiency with Salesforce and Microsoft Office Suite.
• Knowledge of local, state, and federal government application processes relevant to the construction industry.
• Ability to travel to client sites and attend events as required.

Preferred 

• Bilingual skill is a plus

Application Process:

If you're enthusiastic about empowering small businesses and building a vibrant community of entrepreneurs, we invite you to apply! Please submit your resume and a cover letter outlining your relevant experience and why you're passionate about small business engagement to careers@pbdgwebcom. We look forward to reviewing your application.

Professional Business Development Group is committed to providing equal employment opportunity and equal access in a non-discriminatory manner to its programs and services for all persons without regard to race, creed, color, marital status, gender, sexual orientation, religion, age, national origin, political affiliation, honorably discharged veteran or military status, or the presence of any real or perceived sensory, mental, or physical disability.