Health and Wellness Program Manager

ABOUT US 

With the exception of immigration detention facilities, the United States maintains no formal structures for addressing the safety, health, and wellness needs of asylum seekers and other forced migrants while their immigration cases remain pending. AsylumWorks was created to address this gap. 

Founded in 2016, AsylumWorks is a nationally recognized 501(c)3 nonprofit organization established to empower asylum seekers and other forced migrants to rebuild their lives with dignity and respect. To do this, AsylumWorks has developed a culturally and linguistically appropriate migrant-sensitive model of care proven to help individuals and families take back control of their lives. Direct client services are free and available to individuals and families living in Virginia, Maryland, and Washington, D.C. To scale our impact beyond the Washington, D.C. metro region, AsylumWorks creates and shares expert tools and training resources with immigrant-serving organizations nationwide.  

JOB DESCRIPTION 

AsylumWorks is seeking a full-time, licensed social worker to (1) provide direct services; (2) supervise social service staff and fellows; and (3) manage programming specifically related to one of our key federal grants.

This position will be supervised by the Director of Programs and will receive technical supervision from the Director of Clinical Services. This position will supervise two to four staff providing clinical case management and managing grant related activities. This position requires an in-office presence a minimum of two days a week. AsylumWorks’ office is located in the Dupont Circle neighborhood of Washington, D.C. 

RESPONSIBILITIES 

Direct Service Provision (50%) 

• Provide clinical case managementto newly-arrived individuals and families seeking humanitarian-based legal relief 
• Maintain a caseload of approximately 12-16 client households 
• Conduct trauma-informed new client intake interviews
• Establish trust and rapport to create safe and supportive working relationships with clients 
• Assess, monitor, and evaluate client needs across the bio-psycho-social-spiritual-legal wellness spectrum 
• Assist clients in developing strengths-based, client-led wellness plans for addressing their long- and short-term needs and goals 
• Help clients find ways to manage the emotional strain and stress associated with the asylum process 
• Help clients understand and manage the ongoing effects of trauma 
• Oversee risk assessments and safety plans for other staff as needed 
• Facilitate referrals for clients to access community resources to meet urgent and unmet basic needs 
• Ensure case notes are documented in a timely and consistent manner
• Participate in weekly individual and group supervision meetings 
• Attend regular professional development opportunities and trainings 
• Clinical case management is a technical social work modality that utilizes clinical skills to perform

13 distinct activities, including, but not limited to, engagement of the client, assessment, planning, linkage with resources, consultation with families, collaboration with immigration legal, health and mental health providers, client psychoeducation, and crisis intervention. AsylumWorks staff do not diagnose clients or provide psychotherapy. If a preliminary diagnosis is identified, clients interested in mental health services will be referred to a community partner agency. 

Program Management (25%) 

• Develop and implement key project activities in line with the project logic model and proposal
• Ensure timely implementation of project activities in line with work plans and grant milestones
• Provide oversight to program staff for project implementation, including for partner management and referrals related to the project
• Oversee key project budget lines and ensure timely resource utilization in line with project priorities.

People Management & Supervision (25%) 

• Provide weekly individual supervision to supervisees
• Review staff documentation including client enrollment forms and well-being assessments to ensure it meets standards, grant requirements, and industry best practices 
• Provide task supervision to members of the project team in order to implement project work plans 
• Assist the Director of Clinical Services with special projects as needed 

REQUIREMENTS 

•  Experience supervising and managing staff, including developing work plans, identifying goals, and providing feedback and guidance; 
• Ability to work collaboratively in an interdisciplinary, multicultural setting; 
• Able to multi-task in a high-volume, fast-paced environment; 
• A demonstrated awareness of cultural humility; 
• Experience working with individuals that have experienced significant trauma and/or displacement; 
• Direct experience with crisis intervention, safety planning, and case management; 
• Strong interpersonal communication skills; 
• Computer literate; 
• An inherent desire to improve, create and problem-solve; 
• Up-to-date COVID-19 vaccination;
• LGSW required, LISCSW preferred. Other advanced degrees, with relevant experience accepted; and
• Fluency in English and another language preferred.