Director of Security Operations and Security Contracts

S:US is committed to reducing homelessness and providing a life of purpose by ensuring our residents have a safe, clean, affordable, place to call home, and our staff have the right work environment to achieve our mission. This is an exciting time for S:US as we have a dynamic and growing pipeline of affordable and supportive housing, with 700 units in construction and another 1000 in predevelopment. We have a large and diverse Real Estate portfolio, consisting of over 100 residential buildings and 10 offices and clinics. The Director of Security Operations and Security Contracts will be responsible for developing a security plan and will oversee security operations for all S:US buildings. Additionally, this person will supervise all 3rd party security companies and negotiate and manage security contracts.

Services for the Underserved (S:US) has an exciting opportunity for a Director of Security Operations and Security Contracts.

We are seeking a dynamic Director for the following:

I. ESSENTIAL DUTIES & RESPONSIBILITIES:

• Within the first 6 months, develop a vision for the Security operations at S:US and presents said vision and framework to supervisor and other stakeholders for input, discussion and approval
• Beginning with high activity sites, visit all S:US properties to develop/evaluate security plans. Within first 12 months, develop plan for security including public park
• Negotiate all contracts with outside security vendors (currently 4 companies covering 40+ sites)
• Develop procedures for assigning training and supervising security guards at S:US properties
• Develop procedure for approving 3rd party security time sheets
• Conduct security survey for future S:US real estate projects
• Review blueprint on new construction
• Liaise with local law enforcement on all properties, as needed
• Working with IT Dept. and S:US real estate partners, reviews and recommends on site CCTV Systems
• Work closely with AVP of IT Ops, Vice President of Affordable Housing, VP for Real Estate, Chief Program Officer Property and Program staff, as well as other Support Services staff
• In coordination with QA Dept. responds to major incidents
• Respond to court appearance notice for testimony
• Attend tenant meetings as needed

II. REQUIREMENTS:

REQUIRED EDUCATION AND EXPERIENCE

• High school diploma or equivalent required; college preferred.
• 8+ years of comparable experience with at least 3-5 years of managerial experience in directing security operations of a similar sized organization or company

PREFERRED QUALIFICATIONS & SKILLS

• Bachelor’s degree
• Military or law enforcement experience
• Preferred Additional Knowledge, Skills and Abilities:

o Must be proficient in Microsoft Office applications

o Familiar with Yardi or similar industry-based database

o Knowledge of multiple CCTV systems and access control systems

o Exemplary customer service skills

o Must display ability to complete tasks/projects on-time

o Strong analytical skills.

o Strong attention to detail.

o Knowledge of de-escalation and problem solving

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at MyMedicalLeave@sus.org.