Who We Are
We're Galaxy Digital, located in beautiful Asheville, North Carolina. We're a growing SaaS company that is passionate about providing technology solutions for nonprofits and organizations focused on volunteering. Our goal is to build strong local communities and help organizations make a positive impact through volunteerism!
Our Get Connected Volunteer Management Software is the top choice for volunteer management in the U.S and Canada, serving thousands of nonprofits and millions of volunteers. We're committed to promoting diversity, equity, and inclusion, and strive to create a welcoming environment where talented individuals can thrive and grow.
We believe in the potential of every individual and encourage you to apply for a position with us, even if you don't meet every criteria listed. We value diverse perspectives and aim to create a supportive workplace where everyone can flourish.
At Galaxy Digital, we believe in finding a balance between hard work and having fun. Our workplace culture supports enthusiasm, wellness, and a sense of joy in what we do. Join us on this exciting journey as we work towards creating a better world through technology!
Who We Are Looking For
As a Salesforce Support Specialist, you will be tasked with providing a superior customer experience to our users. The Salesforce Support Specialist is responsible for the planning, implementation, and execution of the customer's onboarding, ongoing support, maintaining satisfaction, and ensuring customer retention and expansion. The ideal candidate will have a strong understanding of software onboarding best practices, excellent communication skills, and the ability to work independently and as part of a team.
Core Responsibilities
Pay Structure & Benefits
Our benefits package includes:
Who We Are
We're Galaxy Digital, located in beautiful Asheville, North Carolina. We're a growing SaaS company that is passionate about providing technology solutions for nonprofits and organizations focused on volunteering. Our goal is to build strong local communities and help organizations make a positive impact through volunteerism!
Our Get Connected Volunteer Management Software is the top choice for volunteer management in the U.S and Canada, serving thousands of nonprofits and millions of volunteers. We're committed to promoting diversity, equity, and inclusion, and strive to create a welcoming environment where talented individuals can thrive and grow.
We believe in the potential of every individual and encourage you to apply for a position with us, even if you don't meet every criteria listed. We value diverse perspectives and aim to create a supportive workplace where everyone can flourish.
At Galaxy Digital, we believe in finding a balance…
Our benefits package includes:
Our benefits package includes:
English (fluent)
Spanish (nice to have)
English (fluent)
Spanish (nice to have)
Our Hiring Process