Resources to Build Strong Volunteer Teams
Expert guidance on everything you need to lead volunteers, including resources for recruiting, retaining, and recognizing volunteers who support your mission.
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Upcoming Webinars
Managing and Supporting Volunteers Workshop Series
How can we ensure that when a volunteer joins our organization they feel respected, valued, and like they belong? In this workshop series we'll explore the role that your organization's environment plays in creating a strong connection with a volunteer. How staff and decision-makers support and view volunteers can make a big difference - in either a positive or negative way. We'll discuss what we can do to ensure that you're creating an organization culture that elevates and celebrates volunteers. We'll also cover how to involve volunteers in decision-making in your organization to be sure that even small changes are expected and respected. And, we'll discuss when - and how - to make the decision to let a volunteer go. Each of these workshops will build on the content in the previous sessions, if you aren't able to attend live please plan on reviewing the previous recordings before attending a session.
Managing and Supporting Volunteers Kick Off
Creating a Culture of Volunteer Engagement
Managing Changes and Volunteer Transitions
Recording | Slides | Worksheet
When Things Don't Go as Planned
Ethics and Decision Making When Leading Volunteers
Thursday, May 21st | 11am Pacific/2pm Eastern
We've all been there - you're in a difficult situation with a volunteer and you don't know what to do. Sometimes it's just a situation where you can't make everyone happy, but sometimes you're in an ethical dilemma - torn between two or more of the core values for leading and managing volunteers. How do you know if you're in an ethical dilemma, and what should you do to ensure that you make the right decision? Join Faiza Venzant, CVA, Executive Director for the Council for Certification in Volunteer Administration and Jennifer Bennett, CVA to learn about those core values and how to incorporate ethical decision making into your work. This highly interactive session will help you think through a real ethical dilemma faced by a leader of volunteers, and practice the steps needed to implement this practice in your own work.
Spring Webinar Series
Join Jennifer Bennett, CVA for a webinar on a special topic, or with special guest presenters. More topics and dates to be announced soon!
Impactful - and Ethical - Storytelling for Nonprofits
Learn more about and register for the ongoing Volunteering Redefined webinar series here!
Past Webinars
Join Jennifer Bennett, CVA for an in-depth workshop series to re-envision your volunteer recruitment strategy. Come with a volunteer opportunity in mind and evaluate the existing position description, build a volunteer persona specifically for that role, craft targeted recruitment messaging, use that message to create a volunteer opportunity on Idealist, and finally design a follow up communication strategy to keep interested prospective volunteers engaged. Each session is designed to build off the previous session, so please register and plan to watch the recording if you can't attend live.
Volunteer Recruitment Workshop Series Kick Off
Recording | Slides | Worksheet
Volunteer Recruitment Workshop: Position Descriptions
Recording | Slides | Worksheet
Volunteer Recruitment Workshop: Volunteer Personas
Recording | Slides | Worksheet
Volunteer Recruitment Workshop: Recruitment Messaging
Recording | Slides | Worksheet
Volunteer Recruitment Workshop: Recruiting on Idealist
Volunteer Recruitment Workshop: Follow Up Communications
Volunteering Redefined
Engaging older adult volunteers in student success for 2025
Be a part of a new Learning Community designed specifically for leaders of volunteers engaging older adults in student success.
Is Everyone Welcome Toolkit
Build a more inclusive volunteer program
The Is Everyone Welcome? Toolkit contains best practices for promoting equity in volunteer administration.
The toolkit is an outcome of the Assessing Diversity and Equity in Volunteer Inclusion (ADEVI) project, a partnership between Arizona State University (ASU), and the Council for Certification in Volunteer Administration (CCVA), with support from AmeriCorps.
