Resources to Build Strong Volunteer Teams
Expert guidance on everything you need to lead volunteers, including resources for recruiting, retaining, and recognizing volunteers who support your mission.
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Upcoming Webinars
Volunteer Appreciation & Recognition Workshop Series
Appreciation & Recognition Workshop Series: Kick Off
Thursday, October 9th | 11:00 a.m. Pacific Time/2:00 p.m. Eastern Time
How well are your current appreciation and recognition strategies aligned with your organization’s values? Are all your volunteers being recognized in a way that is meaningful to them, or are some volunteers being left out? Join us as we kick off the Appreciation and Recognition series. Over the next few weeks we’ll explore different types of appreciation styles and how we can incorporate a variety of activities into our strategies. If you aren't able to attend all of the workshops in this series please register and you'll receive the recording and slides after the live session.
Appreciation & Recognition Workshop Series: Designing New Events
Thursday, October 23rd | 11:00 a.m. Pacific Time/2:00 p.m. Eastern Time
How can you design and start to incorporate new recognition and appreciation strategies and events? In this session we’ll explore new ideas for events and activities that utilize different Appreciation Styles and tiers on the Recognition Pyramid. We'll also consider who else in your organization should be participating in these activities. We’ll also discuss what to do if your long-term volunteers are invested in anniversary or milestone awards. Please plan on attending or watching the recording of the Kick Off before attending this session.
Appreciation & Recognition Workshop Series: Building Support & Relationships
Thursday, November 6th | 11:00 a.m. Pacific Time/2:00 p.m. Eastern Time
Volunteer recognition and appreciation isn't something you do once a year, by yourself. the best strategies are centered in creating relationships between volunteers and others in your organization. In the last session we explored new types of events, and in this session we'll discuss who else should be involved. What role does paid staff and leadership staff play in authentic and meaningful volunteer recognition? And, how can and should volunteers be a part of your strategy? Please plan on attending or watching the recording of the Kick Off and Designing New Events Workshop before attending this session.
Appreciation & Recognition Workshop Series: Feedback & Volunteer Satisfaction Surveys
Thursday, December 4th | 11:00 a.m. Pacific Time/2:00 p.m. Eastern Time
One of most important pieces of a comprehensive appreciation & recognition strategy is a way for volunteers to share their feedback with you. We'll discuss both formal and informal channels, and the pros and cons of both. We'll also explore what types of surveys and other tools might increase participation and allow you to gather authentic feedback. And - most importantly - we'll discuss what to do with all of this feedback and how to keep the cycle going! Please plan on attending or watching the recording of the Kick Off and the previous Workshops before attending this session.
Special Webinars Happening this Fall
Is Everyone Welcome Toolkit: Encouraging Volunteer Reflection
Thursday November 13th | 11:00 a.m. Pacific Time/2:00 p.m. Eastern Time
Take a deeper dive into the Is Everyone Welcome Toolkit and explore a tool specifically designed to help volunteers reflect on their work and experience with your organization. These types of exercise can help support volunteers as they navigate their biases and help them develop greater self-awareness, empathy, and understanding of their impact.
Join Faiza Venzant, CVA, Executive Director for the Council for Certification in Volunteer Administration and Jennifer Bennett, CVA to explore how volunteers and leaders of volunteers can benefit from volunteers reflecting on their work. Whether these types of questions are incorporated into conversations, or included in something like a satisfaction survey, both volunteers and the community being served can benefit.making the most of your account.
Co-Hosted with the Council for Certification in Volunteer Administration
The Price of Nice with Amira Barger
Tuesday November 18th | 11:00 a.m. Pacific Time/2:00 p.m. Eastern Time
Many of us follow the quote: "If you can't say anything nice, don't say anything at all." But that advice isn't always helpful. In the workplace, people often choose niceness over honesty in order to avoid hurt feelings or conflict. Join us for an exclusive session with Amira Barger, CVA as we discuss her book The Price of Nice: Why Comfort Keeps Us Stuck and 4 Actions for Real Change. This practical guide shows how to move past superficial workplace "niceness" to create real change through a proven four-step approach. Readers will learn how to transform toxic positivity into authentic feedback, drive measurable performance improvements, and build psychologically safe teams that deliver results.
Co-Hosted with the Council for Certification in Volunteer Administration
Ethics and Decision Making When Leading Volunteers
Tuesday December 9th | 11:00 a.m. Pacific Time/2:00 p.m. Eastern Time
We've all been there - you're in a difficult situation with a volunteer and you don't know what to do. Sometimes it's just a situation where you can't make everyone happy, but sometimes you're in an ethical dilemma - torn between two or more of the core values for leading and managing volunteers. How do you know if you're in an ethical dilemma, and what should you do to ensure that you make the right decision?
Join Faiza Venzant, CVA, Executive Director for the Council for Certification in Volunteer Administration and Jennifer Bennett, CVA to learn about those core values and how to incorporate ethical decision making into your work. This highly interactive session will help you think through a real ethical dilemma faced by a leader of volunteers, and practice the steps needed to implement this practice in your own work.
Co-Hosted with the Council for Certification in Volunteer Administration
Learn more about and register for the ongoing Volunteering Redefined webinar series here!
Past Webinars
Welcome Home to Idealist
Welcome to Idealist! This session is perfect for VolunteerMatch Admins looking to learn more about how to use the Idealist platform to recruit and engage volunteers. We'll take a look at where things are, how volunteers use the site, and cover some tips and tricks for making the most of your account.
September 23rd: Recording | Slides
October 1st: Recording | Slides
Settling In @ Idealist
Welcome to Idealist! This session is perfect for VolunteerMatch Admins looking to learn more about how to use the Idealist platform to recruit and engage volunteers. We'll take a look at where things are, how volunteers use the site, and cover some tips and tricks for making the most of your account.
Volunteering Redefined
Engaging older adult volunteers in student success for 2025
Be a part of a new Learning Community designed specifically for leaders of volunteers engaging older adults in student success.
Is Everyone Welcome Toolkit
Build a more inclusive volunteer program
The Is Everyone Welcome Toolkit? contains best practices for promoting equity in volunteer administration.
The toolkit is an outcome of the Assessing Diversity and Equity in Volunteer Inclusion (ADEVI) project, a partnership between Arizona State University (ASU) and the Council for Certification in Volunteer Administration (CCVA).