Chelsea Program Coordinator

Literations envisions a day when all students, regardless of zip code, enter the fifth grade as proficient readers poised for academic success. Our mission is driving educational equity through experienced community volunteers empowering young readers for lifelong learning. We serve communities where opportunity gaps exist to ensure all students have the resources to become literacy proficient. Our experienced community volunteers are matched 1:1 with early elementary students from one of our 15 partners. These pairs meet weekly throughout the school year to accelerate students’ reading growth. Our highly-effective programming annually supports over 500 children to help them succeed in school and beyond. Literations is an affiliate of AARP Foundation Experience Corps, a national leader in engaging older adult volunteer coaches to improve grade 1-4 student literacy.

Literations is seeking an individual with demonstrated nonprofit program management experience who thrives in a fast-paced environment and is flexible and customer service oriented. The Program Coordinator will play a vital role in ensuring the successful implementation of our new program in Chelsea district elementary schools. This position is ideal for individuals looking to apply their skills in a new environment and seeking opportunities for quick upward mobility and expanding their skillset and responsibilities.

General Statement of Position

The Program Coordinator is responsible for managing our literacy program within a portfolio of several school partners. Responsibilities include: supporting volunteer recruitment, volunteer management, coaching, and supervision; ensuring program adherence and impact; meeting program goals for the portfolio; developing strong, collaborative relationships with partners; oversight and skill development of Site Team Leaders; oversight and quality control of data management; collaboration with program team on program development, enhancement, implementation, and management.

Additionally, as the lead with Literations’ newest district partner, the Program Coordinator will be responsible for building strong relationships with key stakeholders within the school district and other essential community-based programs. The Program Coordinator will support growing the program within Chelsea Public Schools from its pilot phase to full implementation, increasing the number of schools, volunteers, and students served. In close collaboration with the Deputy Director, the Program Coordinator will play an important role in expansion conversations and support the planning and execution of deepening our engagement with Chelsea and surrounding communities.

This position will be a member of the Program Team and report directly to the Deputy Director. This is a full-time, non-exempt, salaried position with a 40 hours per week schedule.

The Program Coordinator provides in-person support to their sites weekly and virtual office work throughout the week. Additionally, the Program Coordinator will be expected at in-person program and staff meetings in Boston throughout the year (1-2x/month depending on the time of year).

Responsibilities

Program Coordination

• Support the planning, preparing, and rollout of 2 new schools within Chelsea Public Schools
• Serve as primary relationship manager responsible for stewarding relationships with all site partners within assigned portfolio - including principals, academic liaisons, and data coordinators where appropriate
• Collaborate with Recruitment & Training Team and supporting staff to ensure smooth onboarding

process for incoming volunteers

• Support, coach, and coordinate Site Team Leaders and the respective volunteer coaching teams within Chelsea portfolio
• Responsible for the physical set up of materials and coaching space at each site for the successful running of the Literations program
• Oversee the timely and efficient execution of student program referral, guardian consent, and student/volunteer assignment processes and scheduling
• Ensure clear, efficient, transparent systems for scheduling and communicating coaching sessions with all relevant stakeholders (volunteer, student, site staff/administration, family, etc.)
• Ensure consistency in the delivery of literacy program and fidelity to the program model
• Oversee the timely and accurate collection of and manage the quality control over all programmatic data
• Collaborate with Program Team on program implementation and troubleshooting
• Other duties as assigned (can include but not limited to): staff-wide gatherings, supporting fundraising events, etc.

Community Engagement and Partnership Development

• Participate in district-level strategy planning and meetings both with internal and external stakeholders
• In collaboration with the Deputy Director, determine and execute scaffolded approach for growing Literations to full capacity within the Chelsea school district
• Responsible for relationship building and management of key district and community partners and representing Literations in community events to ensure Literations becomes part of the fabric of the city’s schools and broader community

Qualifications

• Demonstrated experience in nonprofit programs; at least 4 years is preferred
• Minimum of a High School Diploma or GED equivalent
• Excellent time management skills and high attention to detail
• Excellent communication, customer service skills and problem-solving skills
• Excellent “people skills” and ability to work productively with a diverse group of community stakeholders, volunteers, and staff
• Comfort with technology: computer, Zoom, Google Suite, etc.
• Familiarity with Chelsea and its surrounding North Shore communities a plus
• Bi-/multilingual a plus: Spanish or Portuguese preferred

Literations is an English based program and all applicants should have a strong command of written and spoken English.

Chelsea is a diverse and growing community. Appliants with a strong grasp of spoken and written Spanish will be prioritized.