Bilingual Behavioral Health Care Manager

Salary Range: $68,000-73,000

Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Vacation, Sick, Personal, Holidays), 403B Plan, Short-Term & Long Term Disability, Life Insurance.

Telework:

This position is approved for hybrid in-person and telework. Job duties require at least two (2) days a week onsite at assigned health center site/s. Job duties also require in-person meetings and collaboration with other staff at PCC. This role is approved for telework when activities do not require a physical presence. Note: PCC employees must reside in the following five states or District of Columbia: MD. VA, WVA, DE. PA, DC. Relocation expenses are not reimbursed.

Position Summary:

Primary Care Coalition (PCC) has an open position for a Bilingual Behavioral Health Care Manager (BBHCM) who is responsible for offering behavioral health services to underserved patients living in Montgomery County. This position is as a team member with the Montgomery Cares Behavioral Health Program (MCBHP). This position is best suited for those who are passionate about health equity and enjoy collaborating with other providers to offer behavioral health services in a setting that is integrated with primary care.

As a team member within the Collaborative Care Model, you would support primary care providers by identifying, treating and tracking patients with common behavioral health problems such as depression and anxiety. In addition to being part of a multidisciplinary medical team, you would also be part of a broader behavioral health team supporting patients across Montgomery County. Our Montgomery Cares Behavioral Health Program (MCBHP) model makes behavioral health care more accessible for those who need it most. You will be part of a team that is working to advance health equity for vulnerable patients.

You are a great fit if you are an excellent communicator and team player, work well with a diverse range of people, and can be flexible and adaptable to different environments and personalities. You should be passionate about public health, supporting vulnerable communities, and have experience working with immigrant populations and a commitment to diversity, equity, and inclusion. This job is best performed by someone who has an open and flexible mindset, is a self-starter, and is eager to contribute and learn. While this is a clinical position, the BBHCM should be flexible in providing “outside of the box” interventions (such as case management, brief psychoeducation, and care coordination with medical providers). Additionally, the candidate should be comfortable flexing communication style and approach to engage with leadership and other staff at the health centers. As the primary patient population consists of immigrants from Central and South America, fluency in Spanish and English are required. The position is perfect for someone who prefers regular business hours (no on-call requirement).

Essential Duties:

Provide clinical services, utilizing the Collaborative Care Model of integrated behavioral healthcare

• Perform and document biopsychosocial evaluations, seeks psychiatric team consultation, and develop and implement treatment plans with patients
• Reassess and monitor patients’ response to treatment on a regular basis using program instruments to track patient response to medication and/or other treatment
• Provide psychoeducation, behavioral activation and group and individual therapy to patients on an as needed basis as part of their treatment plan (mix of telehealth and in-person services)
• Identify appropriate resources, and coordinate referral process to community resources or behavioral health resources to meet their treatment goals
• Provide on-site and virtual crisis management and referrals, when necessary, in consultation with primary care providers, Supervisory Behavioral Health Care Manager, Director and consulting psychiatrist

Serve as representative of behavioral health at assigned site/s

• Ensure that the MCBHP functions effectively and efficiently at the assigned primary care health center site/s.
• Ensure that MCBHP Policies and Procedures are implemented and followed
• Serve as the main liaison between the MCBHP staff and other key people
• Oversee the productivity of the MCBHP at the host site, and when appropriate take measures to ensure that access to services is available to patients and that target goals for serving patients are met
• Serve as the primary liaison with the psychiatric consultants, patients, and the primary care provider regarding patient care
• Assist assigned sites with workflow and policies on crisis intervention and other behavioral health topics

Additional Duties:

• Participate in staff meetings of the MCBHP, partner health center sites, and PCC
• Attend appropriate trainings and meetings to improve skills in appropriate areas
• May supervise interns or provide clinical supervision to graduate level providers as appropriate.
• Provide technical assistance and education to assigned health center staff on behavioral health topics
• Contribute to program publications and PCC committees, including case studies.
• Other duties as assigned, including providing coverage for other staff if needed.

Education and Experience:

• LMSW, LGPC, LCSW-C, LCPC, Licensed Psychologist or BSN Required, including active license.
• Bilingual in English and Spanish required. Must have reliable transportation.
• At least one year of professional experience (may include graduate school experience) working in mental health or social services with underserved populations
• Lived or working experience, and sensitivity to, the needs of immigrant and other vulnerable populations

Primary Care Coalition is an Equal Opportunity Employer.