Volunteer Program Coordinator

As an esteemed non-profit organization with a century-long legacy of exceptional care in Seattle, King County, Kline Galland includes Home Health, Home Care, Hospice and Palliative Care, Memory Care, Long-Term Care, Kline Galland Home facility in Seward Park (one of the finest skilled nursing and rehabilitation centers in the country), and Mary Schwartz Summit facility (one of the foremost retirement living facilities in Seattle).

For all areas of care, our interdisciplinary teams (which can include physicians, nurses, social workers, bereavement coordinators, physical and occupational therapists, speech-language pathologists, spiritual care coordinators, dietitians and volunteers), offer a personalized, holistic approach to health and well-being.

For over a century, Kline Galland has been devoted to providing exceptional care, and our volunteers have brought the gift of compassionate support and enhanced quality of many lives.

Volunteers are the heart of our Kline Galland community!

“Our volunteer community lifts up the spirit of our entire Kline Galland organization. They give us the ability to access different strengths, viewpoints and experiences. This enhances the quality of life for our patients, residents and staff.” - Jeff Cohen CEO of Kline Galland

We are immediately hiring for a Part Time 32 hours/week Volunteer Program Coordinator to support and grow this community.

As a non-profit 501(c)(3), Kline Galland employees are eligible for the Public Service Loan Forgiveness Program. Offering relief on student loans!

Job Summary:

We are seeking a Volunteer Coordinator to grow our facility volunteer program, support our hospice volunteer program and coordinate intergenerational events. Our Volunteer Coordinator has a great impact on our organization, in onboarding and training volunteers to support our residents through life enriching activities (ie; companionship, pet visit, music, reading, art and crafts, etc). Our Volunteer Coordinator also makes a difference in our community, by being the connecting bridge between volunteers and facility staff, and between community groups/school to our facility.

Duties/ Responsibilities:

• Interview, screen, train, assign and oversee volunteer staff under the direction of the Director of Volunteer Services.
• Recruit volunteer staff using a variety of resources and techniques.
• Attend and provide relevant updates in Hospice IDT meetings, track volunteer annual requirements, use and maintain VolunteerMatch postings for recruitment, coordinate and collaborate in hosting intergenerational events onsite at the facilities, etc.
• Onboard new volunteer applicants, ensuring all HR paperwork is completed and uploaded.
• Maintains volunteer personnel files, records, and data entry into a database.
• Gathers information about each volunteer’s skills, availability, and goals, in order to match volunteers to facility and resident needs appropriately.
• Schedules, coordinates, and assigns volunteers to appropriate departments, supervisors, and/or staff designees.
• Offers new volunteer orientation training onsite at the facility.
• Regularly communicates with volunteers to ensure placement is a good fit for individual’s skills and goals.
• Communicates with Kline Galland Home facility team members to identify available opportunities and needs for volunteers.
• Distributes guidelines, best practices, and procedures for volunteer program per direction of the Director of Volunteer Services.
• Supports in coordination of volunteer recognition and appreciation events and activities.
• Performs other related duties as required.

Hours:

32 hours a week with Comprehensive benefits; such as Health, Dental, Vision insurance etc. And includes Paid time off with separate sick time accruals!

Shifts occur mostly on weekdays. And, must have ability to attend occasional special events on weekends or weekday evenings, as necessary.

Required Skills/Abilities:

• Proficient with Microsoft Office applications (particularly Outlook, Word, and Excel)
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize effectively and meet deadlines in a professional manner.
• Team player who can take initiative, work independently within department priorities, and is willing to learn and take on responsibilities, as appropriate.
• Ability to actively listen, encourage and motivate others.

Education and Experience:

• Bachelor’s Degree required.
• Program Coordination experience highly preferred.
• Volunteer experience highly preferred.
• Experience with (online and in person) recruitment preferred.
• Experience working in healthcare preferred.
• Experience working with diverse populations preferred.
• Experience working in customer service preferred.
• Experience utilizing Volgistics database preferred.
• Experience with healthcare databases or EMR preferred.

Physical Requirements:

• Duties require the use of standard office equipment (e.g., desk, filing cabinet, computer, printer, telephone, copy machine, etc.)
• Valid Washington state driver’s license, active insurance policy, with physical ability to drive, and access to reliable transportation.
• Prolonged periods sitting at a desk and working on a computer.
• Lift up to 15 pounds at times.
• Walk and stand for up to 15 minutes.

Work Environment/Location:

Most tasks and duties of this role is performed in person, indoors and onsite. Work locations are primarily at the healthcare facility in Seward Park, and the office location in Georgetown. Occasional recruitment event or meeting locations are within Seattle proper/King County.

Kline Galland is an equal opportunity employer and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.